The Business Manager is responsible for ensuring the smooth execution, settlement, and reconciliation of trades. This role oversees the daily operations of the trade support team, manages team performance, and drives process improvements to enhance efficiency and mitigate risk. It is an intermediate level role that ensures effective execution and settlement of trades and resolves trade-related issues in a timely manner, collaborating closely with various internal and occasional external stakeholders to support Citi's trading activities. Additionally, this role acts as the primary point of contact for all trading and structuring business engagements, requiring product expertise, on-desk support, and time-sensitive resolution. It focuses on enhancing trading business/franchise performance and productivity by optimizing operational efficiency and delivering strategic projects, bringing together trading, operations, technology, and various lines of defense across the firm. Assist in supporting new idea through the New Activity approvals process (NACs). This includes driving initiatives for Business and Desk Heads which require facing off with third parties (e.g., brokers, clearing houses, and trading platforms). Act as Subject Matter Expert to support the establishment and maintenance of business-specific controls to mitigate operational, financial, and regulatory risk in addition to monitoring implementation of new regulations. Responsible for ensuring proportionality and workability of new controls and processes (e.g., soft vs hard blocks for price, notional thresholds). Monitor and analyze business performance, trading performance, market share, and client profitability , and cost reduction. This includes overseeing Best Execution practices and transaction cost analysis. Manage and support enhancements to trade processing and client service delivery in collaboration with Operations, Technology, and Middle Office teams (e.g., product enhancements / annual prioritization efforts). Evaluate and optimize booking and legal entity strategies for trading desks. Act as a critical interface, articulating business requirements to various functions and ensuring clear communication between trading and support departments.
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Job Type
Full-time
Career Level
Mid Level