Business Manager, Cardiac Imaging & Structural Heart (Dallas, Houston, San Antonio or Austin, TX) - Johnson & Johnson MedTech, Electrophysiology

Johnson & Johnson Innovative Medicine•San Antonio, TX

5d•Onsite

About The Position

This is a field-based role available in multiple cities within Texas (Dallas, Houston, San Antonio, Austin). The Business Manager is accountable to achieve sales goals in the assigned territory by delivering adoption of 2D and 4D intracardiac echocardiography in structural heart procedures and market share growth, as well as other key metrics. The role is responsible for developing the structural heart imaging market within their territory by identifying new procedural opportunities, expanding ICE adoption into new IC programs, and driving transition from TEE-dependent workflows toward ICE-guided procedures. The Business Manager builds and maintains relationships with physicians, hospital and Cath lab staff, and key opinion leaders. This role acts as the territory quarterback and indirectly leads a pod team including Ultrasound Clinical Account Specialists (UCASs) and partners with Regional Business Directors (RBDs). The Business Manager manages all aspects of the customer group, influencing clinical and non-clinical stakeholders to support the use of BWI ultrasound products. The primary focus is to lead the commercial pivot from TEE-dependent procedures to ICE (Intracardiac Echocardiography) as the imaging modality of choice, integrating Johnson & Johnson’s Credo and Leadership Imperatives to inspire the local team, uphold compliance, and impact patient outcomes and workflow efficiencies. This role sits adjacent to Electrophysiology and is pivotal to expanding J&J’s leadership in Interventional Cardiology and Structural Heart.

Requirements

BA/BS degree combined with a minimum of 7 years professional work experience.
5+ years of sales experience in cardiovascular, vascular, and/or interventional cardiology medical devices or closely related market.
Breadth and depth relationships within interventional cardiologists.
Strong analytical, project management, and communication skills.
Experience working in a matrixed organization and collaborating across functions.
Knowledge of healthcare regulations and compliance requirements.
Must have and maintain advanced knowledge of healthcare industry, medical device industry, disease states, and therapeutic and institutional trends.
Must successfully complete Company training programs.
Must have valid driver’s license in the state of residence.
Advanced computer skills.
Ability to multitask without direct oversight of manager.
Field-based work requires driving, walking, and use of phone and computer.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Willingness to travel in the US as required (up to 80%).

Nice To Haves

Selling, supporting, and managing cardiac imaging structural heart products and therapies (including ICE, TAVI, LAAO, M/T TEER, TTVR, PFO, ASD and Cardiac Imaging) is preferred.
Documented sales awards and achievements preferred.
Prior management experience a plus.
Capital selling experience preferred.

Responsibilities

Achieve sales goals in the assigned territory by delivering adoption of 2D and 4D intracardiac echocardiography in structural heart procedures and market share growth.
Develop the structural heart imaging market within their territory by identifying new procedural opportunities, expanding ICE adoption into new IC programs, and driving transition from TEE-dependent workflows toward ICE-guided procedures.
Build and maintain mutually beneficial relationships with physicians, hospital and Cath lab staff, and key opinion leaders.
Act as the territory quarterback and indirectly lead a pod team including Ultrasound Clinical Account Specialists (UCASs) and partner with Regional Business Directors (RBDs).
Manage all aspects of the customer group, influencing clinical and non-clinical stakeholders to support the use of BWI ultrasound products.
Develop and execute strategic sales plans, fostering strong customer relationships, and ensuring operational excellence.
Lead the commercial pivot from TEE-dependent procedures to ICE (Intracardiac Echocardiography) as the imaging modality of choice.
Partner with doctors and Cath lab administrators to set up equipment evaluations and facilitate solutions to issues in a timely manner.
Develop and execute selling strategies and strategic sales plans to achieve and exceed sales objectives.
Own territory strategy including account prioritization, procedural targeting, and ICE adoption roadmaps across structural heart programs – inclusive of market development efforts.
Create tactical and operational plans, clearly communicating these to UCASs, RBDs, and other JNJMT CV team members.
Lead and coordinate UCAS pod activity by coordinating strategic efforts to drive product utilization throughout the assigned territory.
Maintain regular communication with teammates to ensure alignment and consistency in providing optimal customer service, while maximizing time and effort.
Demonstrate deep product and procedural knowledge, clinical and procedural excellence, and expertise in new product introductions.
Serve as a source of information and support to pod members and internal partners in identifying trends, understanding competitive conditions, and sharing knowledge of best practices.
Capture and communicate voice of customer insights to clinical science, medical affairs, marketing, and R&D teams.
Leverage J&J business partners (cross functionally and across business units) within customer accounts and overlapping geographies to maximize the use of resources and increase business outcomes.
Communicate business related issues or opportunities to next management.
Partner with TMs, UCASs and RBDs to identify and resolve case issues and provide support to engender customer group loyalty and increase business outcomes.
Adhere to all Company guidelines related to Health, Safety and Environmental practices.
Ensure that all resources needed to meet Company guidelines are available and in good condition.
Proactively ensure personal, pod and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
Provide mentoring for new sales staff members as assigned.
Organize and complete administrative responsibilities efficiently, including timely completion of compliance training, submission of expense reports, samples reporting and other requests and assignments.
Meet Company quality standards and established deadlines.
Maintain company vehicle safety protocols (Safe Fleet) in accordance with all company guidelines.
Stay current in emerging technology and techniques and all aspects of company new product launches and competitive entries.
Facilitate customer adoption of new products, technologies, and techniques.
Stay current on industry best practices and emerging technologies in interventional cardiology and structural heart.
Actively collaborate with EP commercial team(s) on adoption plans from targeting to implementation, to ensuring we cross support one another as needed.