Business Management Director-Korea Customer Focal

Applied Materials•Santa Clara, CA

3d•$176,500 - $242,500•Onsite

About The Position

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Requirements

Foundational understanding of customer semiconductor fabrication processes
Understanding of (specific device segment) fabrication fundamentals and customer manufacturing environments
Ability to apply technical and customer knowledge to support execution and problem-solving
Knowledge of Applied Materials business processes and operational workflows.
Understanding of product strategy and how customer needs influence prioritization and execution.
Ability to manage internal customers and align stakeholders across functions.

Responsibilities

Report to Customer Focal Head to provide technical and operational support aligned with customer needs and business priorities.
Apply a solid working knowledge of product functionality, system operations, and customer value to enable effective execution and decision-making.
Coordinate closely with internal stakeholders to manage customer-related activities in compliance with Applied Materials’ business processes.
Support execution of product strategy by translating customer requirements into aligned internal plans and priorities.
Manage internal customer requests by driving timely follow-ups, resolving cross-functional dependencies, and escalating risks or issues as needed.
Track build plans and revenue performance against commitments, proactively identifying gaps, risks, and mitigation actions.
Drive high-priority initiatives through cross-functional collaboration to achieve customer satisfaction and business objectives.
Prepare accurate and concise content, data, and materials for key internal meetings and reviews.
Support internal system management activities to address urgent customer or business needs and ensure continuity of operations.