Business Line Market Unit Leader

Columbus•Minneapolis, MN

2d•Remote

About The Position

We are seeking a seasoned Business Line Market Unit Leader (BLMU) with deep expertise in D365 to build and lead our team. The role centers on building and leading Columbus’ Dynamics 365 business in the United States, taking end-to-end accountability for commercial performance, profitable delivery, and organizational development. The BLMU owns the revenue, business-line profit, and agreed P&L commitments for the US market. This also means translating the global Dynamics strategy into an executable local plan aligned with the Global Dynamics Business Line Executive and the US Market Executive. This is an end-to-end business-building role—not a sales-only or delivery-only position. You will personally lead and advance pipeline development, select opportunities, develop strategic customers, and help your teams turn demand into well-qualified, deliverable business. At the same time, you will build the people, leadership capacity, and repeatable operating structures needed for sustainable growth. In other words, the BLMU is a hands-on executive with active commercial ownership and informed delivery oversight.

Requirements

10+ years of leadership experience within a consulting environment.
10+ years of experience working within the D365 ecosystem.
5+ years of proven experience with the ability to sell projects/analytics consultants to customers, as well as manage a business unit that creates satisfied customers and loyal employees.
Highly motivated to develop a new business practice and enjoy engaging in sales to existing customers and new prospects.
Knowledge of modern cloud services within the area, as well as knowledge of AI and modern computer platforms such as Azure and data lakes.
Experience of working successfully with an offshore delivery team.
Good technical overview and understanding of D365, to enable effective solutions and service selling whilst acting as an advisor to the clients.
Strong English communication, executive stakeholder management, collaboration, and coaching skills.
Relevant higher education in technology or management, or equivalent professional experience.

Nice To Haves

Established US market network.
Experience developing Microsoft or partner relationships.
Record of launching or expanding a Dynamics practice.
Experience creating repeatable industry offerings.
Experience leading cross-business-line pursuits.

Responsibilities

Owns the US Dynamics business plan as well as the growth and financial performance it evolves around. Accountable for managing revenue, profitability, margin, utilization, and cash. Actively partners with Finance on budgets, forecasts, and reporting.
Orchestrates demand generation and owns pipeline quality. Builds customer, Microsoft, and partner relationships, dynamically collaborating across marketing, sales, and business lines with Columbus to generate growth opportunities within and beyond Dynamics.
Drives strategic deals from discovery to closure, shaping customer value, engaging decision-makers, and leading proposals, pricing, and negotiations. Actively participates in deal shaping to lead from the front, validating scope, risks, margin, and resources before commitment, ensuring profitable delivery and effective handover.
Owns selected strategic customer relationships. Develops account plans, retention, expansion, and cross-selling through the Customer Development process. Combines hands-on involvement with delegation and coaching.
Steers project and service delivery overall and remains accountable for project profitability, delivery quality, and portfolio risk. Implements delivery excellence, best practices, and process compliance rooted in global standards. Serves as the local customer escalation point and takes ownership of coordinated resolution.
Anticipates demand, capacity, and skills needed from both a tactical and strategic perspective. Drives phased hiring and investments against a qualified pipeline, backlog, and ongoing delivery economics. Leverages global resources before adding local headcount to balance current utilization with future growth.
Builds and strengthens key partnerships in the channel, including but not limited to Microsoft, to support strategic direction and growth of Columbus in the US and strategic customer roadmap initiatives.
Builds clear roles, decision rights, and accountability across sales, solutioning, and delivery. Develops leadership capacity and succession ahead of growth. Owns people disciplines such as recruitment, talent, and performance management.