Business Licensing Supervisor

Sherpa • Charlotte, NC

39d • $95,000 - $95,000 • Hybrid

About The Position

We are seeking an experienced Business Licensing Supervisor to oversee licensing compliance across a multi-state, multi-entity organization. This role is responsible for ensuring timely acquisition and renewal of business licenses, supporting alcohol and liquor licensing, and leading process improvement initiatives. The position provides the opportunity to partner with Legal, Tax, and senior leadership while supervising a team and driving strategic licensing initiatives.

Requirements

• 5+ years of progressive experience in licensing, compliance, or related functions in a multi-entity or multi-state environment.
• 3+ years of supervisory experience preferred.
• Proven experience managing licensing activities or compliance functions across multiple jurisdictions.
• Strong understanding of compliance in complex organizational structures.
• Proficiency with ERP systems (SAP preferred) and licensing platforms (e.g., License Pro, License HQ).
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills and ability to build relationships with Legal, Tax, senior leadership, and external partners.
• Self-directed and proactive, with the ability to manage priorities in a fast-paced environment.

Responsibilities

• Manage day-to-day business licensing compliance, including applications, renewals, payments, and data management across multiple jurisdictions.
• Partner with the Legal and Tax teams to support alcohol and liquor licensing requirements.
• Supervise, mentor, and develop licensing compliance staff, fostering a culture of accuracy, accountability, and continuous improvement.
• Serve as a key resource to business units and field operations on licensing obligations and compliance requirements.
• Identify and implement process improvements and automation opportunities to enhance efficiency and accuracy.
• Collaborate with third-party vendors, internal stakeholders, and external agencies to resolve licensing issues and manage regulatory inquiries or audits.
• Maintain and improve documentation of licensing processes, providing recommendations to leadership for best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 251-500 employees