Business Lead/Group Account Director x 5
About The Position
Our client, a world-class business agency, is hiring for a Business Lead (Group Account Director) across Toronto, New York, and L.A. The Group Account Director is responsible for providing both strategic and tactical leadership for a portfolio of business totaling $10-20+MM. They serve as the senior partner and trusted advisor for clients as well as agency cross-functional teams to create successful outcomes for our clients and the agency. The Group Account Director manages a senior team that are focused on day-to-day account operations, relationship management, and revenue growth. They demonstrate strong leadership qualities, team management skills, and operational/business management capabilities. Passionate about helping clients change the trajectory of their business, the Group Account Director is curious about technology, data, design, and enjoys building long-term client relationships.
Requirements
- Experience with driving account strategy, account management, account growth and leadership of cross-functional teams.
- Ability to develop account and engagement strategy and oversee delivery.
- Strong story-telling and strategy development capabilities.
- Aptitude for developing and delivering well thought out documents and presentations.
- Ability to identify needs that the client may not recognize.
- Ability to build new executive level relationships and network.
- Effectiveness at managing client expectations.
- Ability to ensure delivery of the highest quality.
- Ability to communicate client feedback effectively.
- Management of portfolio profitability.
- Experience developing and negotiating work.
- Experience overseeing all aspects of account operations (AR, contracts etc.).
- Excel at building high-performing teams.
- Passion for mentoring and growing talent across a diverse and talented team.
- Curiosity about technology, data, and design.
- Enjoyment of building long-term client relationships.
Responsibilities
- Providing strategic and tactical leadership for a portfolio of business totaling $10-20+MM.
- Serving as the senior partner and trusted advisor for clients and agency cross-functional teams.
- Managing a senior team focused on day-to-day account operations, relationship management, and revenue growth.
- Driving account strategy, account management, account growth, and leadership of cross-functional teams.
- Developing account and engagement strategy and overseeing the delivery of that strategy and plan.
- Identifying client needs and ensuring approaches and solutions are linked to objectives and future needs.
- Building new executive-level relationships and networking.
- Managing client expectations, ensuring delivery of the highest quality, and communicating client feedback effectively.
- Managing portfolio profitability, developing and negotiating work, and overseeing all aspects of account operations (AR, contracts, etc.).
- Building high-performing teams with a passion for mentoring and growing talent.
- Seeking out and understanding opportunities to grow business with the client.
- Managing and setting expectations to ensure quality work is delivered on time and on brief.
- Identifying a client’s business needs and working with the client and agency teams to define and build effective solutions that generate measurable results.
- Acting as a leader, communicator, and mentor.
- Spending time onsite at client meetings and briefings, as well as generating new business.
- Collaborating with the agency’s India office time zone (joining early morning calls as required) and working with the agency’s east coast office time zone.
Benefits
- Eligibility for bonus program
- Other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
