Business Intelligence Specialist

State of Washington • King County - Seattle - Downtown Business, WA

1d • Hybrid

About The Position

The Washington State Housing Finance Commission (WSHFC) is recruiting for a full-time, permanent Business Intelligence Specialist in the Information Technology Division. This position is responsible for all Commission systems that store and manage the Commission’s data and is one of five positions within the Information Technology Data Management unit. The primary focus is working closely with the Laserfiche Administrator to design, implement, and maintain automated document repository workflows and Business Intelligence solutions. The Business Intelligence Specialist maintains high system availability, manages secure and compliant electronic records storage, and leads projects to completion within strict deadlines and budgets, driving overall operational efficiency and continuous process improvement. The duty station for this position is Seattle, WA, with work performed through a combination of teleworking and on-site work as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite. The Commission is a market-driven and self-supporting agency created to provide below-market rate financing for building, purchasing, or preserving affordable housing and nonprofit capital facilities. We believe that creating a diverse, inclusive, and equitable environment is important and vital to the success of the Commission.

Requirements

• Demonstrated skill configuring, maintaining, and integrating tier one applications, databases, and data warehouses, including MS SQL Server, Power BI, Crystal Reports, Laserfiche, CRM, and SaaS platforms
• Proficiency in analyzing user requirements to design, build, and deploy front end BI applications according to functional specifications
• Extensive experience working with relational database structures, theories, principles, practices, and database design tools
• Comprehensive knowledge of the full project management and software development lifecycle from inception to execution
• Proven ability to provide effective customer service and technical support for IT systems and software applications
• Familiarity with public information requests and managing associated workflows through specialized software platforms
• Ability to Take Action to Learn and Grow: Candidates who are curious about themselves and others, take responsibility for knowing their own strengths and weaknesses, and use that learning to make government programs more efficient and effective to serve all Washingtonians. This includes staying current on new solutions and adapting to a changing IT environment to meet the Commission’s needs.
• Ability to Take Action to Meet the Needs of Others: Candidates who are flexible, adaptable, and customer-service focused, demonstrating a willingness to empathetically respond to the unique needs of colleagues and the public. This includes collaborating across the Commission to overcome challenges, find solutions, and adapt communication styles to different communities and individuals.

Nice To Haves

• A Bachelor's and/or Master's Degree in computer science, data science, engineering, or related field
• Experience with Salesforce
• Experience with Laserfiche
• A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position.

Responsibilities

• Lead and manage projects implementing and using new BI software tools and systems
• Integrate BI platforms with existing enterprise systems and applications
• Develop the semantic layer, metadata, reports, and report definitions
• Analyze user requirements to design functional specifications
• Design and deliver end user training while providing ongoing technical support
• Promote BI benefits and usage across relevant divisions within the organization
• Implement integration plans for electronic records with internal and external portals, document repositories, and content management systems
• Establish policies and standards to verify that electronic records remain uniform, secure, compliant, and rapidly accessible to authorized staff
• Formulate and execute records retention and disposal plans for official business records
• Evaluate tools, track industry developments, and collaborate with systems experts to support hardware, software, and quality assurance processes
• Work on additional special projects throughout the year as identified by management and perform other duties as assigned

Benefits

• full array of family medical, dental, life and long-term disability insurance coverage
• a state retirement plan
• deferred compensation
• 12 paid holidays
• paid vacation, sick and military leave
• subsidized bus, train, or ferry passes
• credit union memberships
• alternate workweek schedules
• telecommuting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree