Business Intelligence Specialist - Digital Learning - UTK

University of Tennessee•Knoxville, TN

5d•Onsite

About The Position

Supports the Digital Learning division by providing timely, accurate, and relevant insights to decision makers. Collects, organizes, and interprets data to help inform the decisions that shape the future of our organization. Creates and maintains interactive dashboards that contain a variety of data visualizations and key performance indicators (KPls) designed to meet the needs of the end user and inform decisions at the highest levels of the division. Responsible for linking data from multiple internal sources as well as importing and linking data from external sources. Integrates concepts and data from various sources such as Google Analytics, Salesforce, CPD platforms, and internal systems such as Slate and Banner. Performs the evaluation and testing of data and reports received from other offices, establishes automatic data verification, resolves data discrepancies, creates queries, and develops standard and ad hoc reports.

Requirements

Experience with Google Analytics
Experience with Salesforce
Experience with CPD platforms
Experience with Slate
Experience with Banner

Responsibilities

Provide timely, accurate, and relevant insights to decision makers.
Collect, organize, and interpret data to inform decisions.
Create and maintain interactive dashboards with data visualizations and KPIs.
Link data from multiple internal and external sources.
Integrate data from sources like Google Analytics, Salesforce, CPD platforms, Slate, and Banner.
Evaluate and test data and reports from other offices.
Establish automatic data verification.
Resolve data discrepancies.
Create queries.
Develop standard and ad hoc reports.