Single Family - Business Intelligence - Senior Associate

Fannie Mae • Plano, TX

4d • $96,000 - $124,000

About The Position

The Single Family Business Intelligence Senior Associate partners with business stakeholders to understand reporting and analytical needs and deliver actionable business intelligence solutions. The role analyzes business and operational data, develops and enhances dashboards, reporting, metrics, and visualizations, and translates business questions into clear insights that support decision-making and improve understanding of business performance.

The position works across business and technology teams to improve access to information, automate manual reporting and analytical processes, strengthen data quality and consistency, and create scalable BI capabilities. The successful candidate applies analytical and problem-solving skills, business context, and clear communication to help stakeholders use data to drive measurable outcomes. The role also supports ad hoc analysis and strategic initiatives, including ambiguous business problems that require structured analysis.

Requirements

• At least 2 years of industry experience.
• Curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence.
• Bachelor's degree.
• Strong analytical and problem-solving skills, including the ability to develop practical solutions from ambiguous business questions.
• Ability to communicate complex analytical findings clearly to technical and non-technical audiences.
• Experience partnering across business and technology teams to deliver data and reporting solutions.
• Experience identifying opportunities for automation, process improvement, and scalable reporting.

Nice To Haves

• Experience with business intelligence, data analytics, reporting, or data visualization.
• Experience developing dashboards and analytical solutions using Power BI, Tableau, or similar platforms.
• Experience working with large or complex datasets and using SQL or similar tools to analyze and transform data.
• Mortgage, financial services, or Single Family business experience is preferred but not required.

Responsibilities

• Partner with business stakeholders to understand objectives and reporting and analytical needs, then translate them into effective data and BI solutions.
• Analyze complex business and operational data to identify trends, patterns, risks, opportunities, and emerging issues.
• Develop and enhance dashboards, reports, metrics, and visualizations that provide insight into business performance.
• Present analytical conclusions, recommendations, and business narratives clearly to leadership and other stakeholders.
• Identify opportunities to automate and simplify manual reporting and analytical processes.
• Collaborate with business and technology partners to define requirements, evaluate data sources, troubleshoot issues, test solutions, and implement enhancements.
• Improve the quality, consistency, usability, and transparency of business data and reporting.
• Support ad hoc analytical requests and strategic initiatives, including ambiguous business problems requiring structured analysis and problem-solving.
• Help establish repeatable reporting practices, metric definitions, documentation, and BI standards.
• Serve as an analytical partner connecting data, business context, and technology to support better stakeholder decisions.

Benefits

• Broad range of health, life, voluntary lifestyle, and other benefits and perks supporting physical, mental, emotional, and financial well-being.
• Eligible to participate in a Fannie Mae incentive program, subject to its terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior