Business Intelligence Manager

Arizona Department of Administration • Phoenix, AZ

20h • Hybrid

About The Position

The Arizona Department of Administration is hiring a Business Intelligence Manager in its Enterprise Resource Planning Division. The role may offer remote work within Arizona, based on department business needs and continued achievement of performance measures. The manager will lead a team of data engineers and BI developers and establish enterprise-wide reporting practices and strategy for HR, benefits, payroll, and financial systems across state agencies. The position will build and operate a Power BI Center of Excellence, promote data literacy and self-service analytics, and align reporting with agency priorities.

The manager will standardize key performance indicators, develop auditable reporting templates and enterprise data models, and work with administrative leaders, agency stakeholders, and oversight entities. The role also translates technical architectures and data insights into executive briefings and recommendations. It oversees data access controls, Power BI tenant and capacity management, and security and compliance practices for sensitive health, financial, payroll, benefits, and personnel data. After-hours and weekend support may be needed for releases, major deployments, and critical operational efforts.

Requirements

• Minimum of 5 years of experience in data analytics and business intelligence.
• Minimum of 3 years leading and managing enterprise-level BI programs supporting large user environments of 10,000 or more active users.
• Bachelor’s or master’s degree in Data Analytics, Finance, Public Administration, Management Information Systems, Computer Science, Information Systems, Business Management, or a closely related field.
• Any equivalent combination of training and experience that meets the required KSAs; this is typically represented by 6–10 years of experience in analytics, data, or BI leadership, including direct experience managing developers, analysts, or engineers.
• Knowledge of public administration, business operations, organizational management, modern BI stacks, data acquisition, data warehouse architecture, storage, information security standards, public records and privacy laws, reporting standards, workflow engineering, development lifecycles, qualitative and quantitative analysis, and analytical and visualization tools.
• Skills in interpersonal communication, stakeholder relationship-building, change-management design and deployment, translating complex technical data into business insights, project planning and coordination, implementing large-scale BI initiatives, and providing technical guidance and coaching.
• Ability to solve complex technical and operational issues; interpret and implement complex technical information; guide decision-making across departments and hierarchies; synthesize facts, opinions, and data into work plans and standards; and exercise sound judgment while improving operations.
• Successful background and reference checks, including state and federal criminal-record fingerprint checks.
• Newly hired State employees must successfully complete the E-Verify employment eligibility verification process.
• If driving or using a vehicle is an essential job function for State business, applicable driver’s license requirements apply.

Nice To Haves

• Microsoft Certified: Fabric Analytics Engineer Associate (DP-600).
• Microsoft Certified: Power BI Data Analyst Associate (PL-300).

Responsibilities

• Supervise, mentor, and develop a team of data engineers and BI developers.
• Establish workflows to evaluate, scope, prioritize, and process reporting requests across state agencies and organizational units.
• Establish and operate an enterprise Power BI Center of Excellence to develop technical staff, increase data literacy, and promote self-service analytics using change-management frameworks.
• Define and execute the long-term enterprise BI roadmap and reporting strategy for cross-departmental HR, benefits, payroll, and financial systems in alignment with ADOA priorities.
• Standardize mission-critical KPIs across state agencies, including workforce, budget, encumbrance, revenue, invoice-processing, and procurement-to-pay measures.
• Create auditable, standardized reporting templates and enterprise data models to eliminate calculation discrepancies across public financial reports.
• Collaborate with administrative leaders, cross-agency stakeholders, and external oversight entities to address evolving reporting requirements.
• Translate technical reporting architectures and data insights into executive-level briefings and strategic recommendations.
• Guide reporting initiatives through fiscal cycles, statutory deadlines, and critical operational milestones.
• Design, implement, and enforce Row-Level Security frameworks for sensitive payroll, benefits, and personnel records.
• Oversee secure tenant management, Power BI Premium/Fabric capacity planning, and data storage and transmission standards for sensitive health and financial data.
• Maintain compliance with public records laws, FOIA requirements, and relevant privacy mandates.
• Provide after-hours and weekend support as needed for feature releases, major system deployments, and critical operational efforts.

Benefits

• Sick leave.
• Vacation and 10 paid holidays per year.
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
• Health and dental insurance.
• Retirement plan, including participation in the ASRS Lifetime Benefit Pension Plan after 26 weeks of employment.
• Life insurance and long-term disability insurance.
• Optional short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• A full-time or part-time remote work schedule may be available as a management option, subject to agency discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager