Business Intelligence Manager | Zip Product Owner
About The Position
This Business Intelligence Manager serves as product owner and administrator for T-Mobile’s procurement orchestration platform, Procurement Hub, powered by Zip. The role is responsible for platform configuration, workflow management, platform support, and continuous improvement. It combines procurement domain knowledge with hands-on experience in Zip or a similar platform to turn business requirements into scalable intake forms, approval workflows, routing logic, and system enhancements. The product owner partners with Procurement, Finance, Legal, IT, and other stakeholders to improve the user experience while maintaining policy and process controls. The role uses platform capabilities and reporting to identify opportunities to reduce cycle times, automate processes, and increase adoption. The role is accountable for maximizing the value and effectiveness of Procurement Hub as T-Mobile’s front door for Procurement. The position is on-site five days per week; remote and hybrid arrangements are not available. Travel is not required. T-Mobile is unable to sponsor a work visa for this role.
Requirements
- Bachelor’s degree plus 5 years of related work experience, or an advanced degree with 3 years of related experience.
- Acceptable areas of study include Business, Statistics, or a similar field.
- 2 to 4 years of product management or vendor management experience.
- Stakeholder management skills.
- Data analysis skills.
- Process improvement skills.
- Workflow and intake form configuration skills.
- Roadmap management skills.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- 2 to 4 years of Procurement domain experience.
- Hands-on Zip experience or experience with a similar procurement orchestration or intake platform.
- Change management experience, including testing, UAT, and user communications.
- Experience monitoring product or platform performance, resolving issues, and driving reliability and quality improvements.
- Experience with AI and automation capabilities within enterprise platforms.
- Platform administration experience, including user access, permissions, and tier-1 and tier-2 support.
- Experience in reporting and data visualization.
- Experience developing audit-ready configuration documentation and training materials.
Responsibilities
- Integrate business requirements from multiple stakeholders into Procurement Hub (Zip) intake forms, approval workflows, and routing logic that enforce policy and inform business strategies.
- Develop comprehensive dashboards combining platform and Procurement data to measure KPIs for senior leadership presentations.
- Develop insights from platform data and collaborate on strategies to enhance user experience and improve performance.
- Serve as product owner for Procurement Hub by managing the roadmap, prioritizing enhancements by business value, evaluating Zip releases (including AI and automation capabilities), and leading change management through testing, UAT, and user communications.
- Present analysis and strategic recommendations to senior management through verbal and written communication.
- Provide tier-1 and tier-2 platform support, manage user access and permissions, maintain audit-ready configuration documentation, and develop training materials to drive adoption.
- Perform other duties and projects as assigned by business management.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant.
- Employee stock purchase plan.
- 401(k).
- Access to free, year-round money coaches.
- Annual bonus or periodic sales incentive or bonus, based on role and eligibility.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Paid time off.
- Up to 12 paid holidays.
- Paid parental and family leave.
- Family building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability coverage.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
