Business Intelligence Lead

Humana

21h • Remote

About The Position

Humana has articulated a strategic vision to drive digital adoption and a digital first strategy. The Experience Transformation Business Intelligence team provides support by partnering with our digital product owners and enterprise partners in understanding not only the digital footprint but also the upstream and downstream impacts of digital behavior. We are dedicated to improving the experience of our associates, members, prospects, and providers. We achieve this by delivering reports, analytics, outcomes, and insights. Additionally, we work with other analytics/reporting teams across the enterprise to support our digital strategy. The Business Intelligence Lead solves complex business problems using a variety of internal Humana data and tools. The Business Intelligence Lead works closely with product leaders, engineers, and designers to deliver insights related to digital activity, efficiency, emerging trends, process improvement, pilot measurement, and member, provider and associate experience.

Requirements

• 8 or more years of experience in reporting, data and analytics
• 2 or more years of business facing experience
• Experience with SQL and data visualization tools
• Advanced experience working with big and complex data sets within large organizations
• Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction
• Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs
• Proficiency in understanding Healthcare related data
• Proficiency in verbal/written communication to senior and executive leadership

Nice To Haves

• Advanced in SAS and other data systems
• Experience with tools such as Power BI & Tableau for creating data visualizations
• Expertise in data mining, measurement planning and metric development
• Experience creating analytics solutions for various healthcare sectors

Responsibilities

• Build trusting partnerships with product leaders to support digital products/assets, varying from program to program and team to team.
• Be the first touchpoint for product leader data needs, responsible for identifying solutions both home-grown and in partnership with other data and analytic teams, including our own data science team.
• Evaluate the effectiveness of the digital product strategy and recommend adjustments when needed to drive outcomes.
• Lead the design, development, implementation, and evaluation of measurement strategies used to improve our business and enhance our OKRs.
• Prepare product leaders to present insights on their teams and programs leading to improvement, operational efficiency, and trend savings.
• Support data and report process efficiency including through automation, documentation, and best practices, delivering consistent look-and-feel to end-users.
• Improve current data and reporting environment related to digital products.
• Work with associates and senior leaders across the enterprise to solicit input, guide data-backed problem-solving, and make recommendations to improve the digital strategy.
• Contribute to the shared growth and education of your immediate team related to technology, data measurement and best-practices, and other professional development activities.
• May require 5% travel if outside of Louisville

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees