Business Intelligence & Insights Analyst

Caterpillar•Cary, NC

3d•Onsite

About The Position

The Business Intelligence & Insights Analyst transforms data into actionable business insights that support transformational growth and customer experience within Caterpillar’s Building Construction Products division. This role develops analytical solutions, reporting, and geospatial intelligence to help stakeholders make informed decisions while driving adoption of business intelligence tools and data-driven practices across the organization.

Requirements

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Business Data Analysis: Knowledge of business data analysis; ability to collect, identify , analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit , receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Research Analysis: Knowledge of the concepts, methodologies and methods of research analysis; ability to locate , interpret and evaluate research findings compiled and documented by others.

Nice To Haves

Bachelor's degree in Analytics, Business, Economics, Statistics, Geography, Information Systems, Data Science, Marketing Analytics, or related field .
2-5 years of experience in analytics, business intelligence, GIS, data visualization, or related disciplines.
Experience with Power BI, SQL, and data visualization tools.
Experience with ArcGIS, Esri products, or other GIS platforms.
Experience supporting dealer , retail, sales, marketing, or customer experience organizations.
Knowledge of customer journey analytics, channel analytics, or retail performance metrics.
Experience working with large, complex datasets and multiple data sources.
Familiarity with AI-enabled analytics and automation solutions

Responsibilities

Generate actionable business insights through analysis of retail, dealer, customer, and operational performance data to support strategic decision-making and growth initiatives
Develop, maintain , and enhance business intelligence solutions , including Power BI dashboards, scorecards, reporting tools, and performance metrics that improve visibility and accountability across the organization.
Conduct geospatial and market opportunity analysis to identify growth opportunities, optimize market coverage, support facility planning, and inform dealer network strategies
Partner with business stakeholders to define analytical requirements , translate business needs into data solutions, and communicate findings through clear, actionable recommendations
Drive analytics adoption and user enablement by providing training, support, documentation, and best practices that increase utilization of reporting and analytical tools.
Support cross-functional transformation initiatives through data analysis, measurement frameworks, process improvement, and automation efforts that increase organizational efficiency and scalability