About The Position
The purpose of the role is to effectively identify actionable insights that support the Program’s goals and objectives by coordinating the communication, prioritization, and delivery of work products with Delivery and Engagement Leadership and Program Teams. The BI Insights Analyst is also responsible for maximizing customer satisfaction, maintaining, and building new relationships, and sharing organizational trending/best practices.
Requirements
- 2-4 years of related experience
- Bachelor’s degree or equivalent experience
- Excellent communication skills
- Proficient in key Talent Solution BI tools, Tableau, or equivalent
Nice To Haves
- Understanding of TAPFIN or RPO’s business models
- Worked with a global organization / client
Responsibilities
- Partner with Delivery to provide business reporting and analytic insights that support program growth, improvement, and initiatives completion.
- Responsible for the delivery of BI solutions utilizing Tableau, IntelliReach and other tools as deemed necessary.
- Proactively investigate opportunities to increase the value of the BI solutions currently in place, as well as recommend new approaches to aid in decision-making.
- Apply knowledge of Business Intelligence methodologies in supporting our internal and external customers.
- Seek out solutions and recommendations to fulfill business requirements.
- Encourages the use of story lines to explain data trends and anomalies to our Delivery and Engagement Partners.
- Introduce new analysis and methodologies to evaluate program performance and identify opportunity for delivery improvement.
- Understand the business issues and data challenges of our client’s and the staffing industry and translates into solutions that change outcomes.
- Establish a regular meeting cadence with Managing Director / Director community to review overarching regional and individual program performance and establish strategic initiative priorities.
- Ensure on-time regional strategic initiatives are completed.
- Ensure you are informed and sharing TAPFIN comparative and market trending results with Delivery and Engagement.
- Ensure you are monitoring program performance for assigned region at least monthly.
- Identification of possible Business Intelligence as a Service opportunities.
- Partner with BI Product Development to share voice of the customer and identify internal development opportunities.
- Responsible for the on-time delivery of work products to the Programs and providing actionable insights that drive change.
- Actively present to clients during monthly and quarterly business reviews to bring Business Intelligence subject matter expertise.
- Other accountabilities as assigned.
Benefits
- Equal opportunity affirmative action workplace
- Celebrate diversity
- Inclusive environment for all employees
- Reasonable accommodation during the interview process can be provided
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
