Business Intelligence Developer

Agama Solutions•Boise, ID

4d•Onsite

About The Position

We are seeking a hands-on implementation engineer to configure and launch a Moodle-based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Scope of Work and Functional Requirements into a production-ready solution, working closely with IT, the Training Team (admins), and business stake holders. The environment will be state-managed Docker/Kubernetes, with strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), non-functional performance, and operational runbooks.

Requirements

Moodle administration/configuration experience (production deployments), including SCORM 1.2 and video delivery.
Proven implementation of learning paths / pathways, badges, tier gating, and role-based permissions.
Hands-on with notifications (email/in-app), reporting, transcripts, and certificates in Moodle.
Strong security fundamentals: MFA, TLS/HTTPS, password policy, session management, and audit logging.
Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation).
Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups, DR, monitoring, patching, and environment promotion.
Ability to write clear technical documentation/runbooks and conduct admin training.
Excellent communication and stakeholder coordination skills (IT + business + Training Team).

Responsibilities

Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery.
Implement learner dashboard UX (cards/tiles, circular progress indicators, resume/recommended learning, DHW branding), responsive for desktop/tablet/mobile.
Set up Tiers → Development Pathways → Trainings → Badges and tier gating (Tier 2/3 unlock after Tier 1 completion).
Auto-assign Pre-Licensing/Tier 1 to new users; provide open-catalog fallback if needed.
Configure optional online registration, waitlists, capacity limits, session calendars, and region/virtual filters for ILT (Instructor-Led Training).
Enable roster upload and completion recording for ILT; (attendance tools preferred, manual acceptable).
Implement email + in-app alerts for assignment, reminder, overdue (7-day cadence), completion, approval/denial.
Deliver reports per user, course, date range, development pathway, and a list of all who completed the Pre-Licensing/Tier 1 suite.
Configure DHW-branded transcripts; enable external certificate uploads; surface attempt counts to admins.
Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access.
Enforce username/password auth with MFA for admins/state employees; ensure HTTPS/TLS, password policy, session timeouts, and immutable audit logs.
Guide course/content owners on captions, transcripts, alt text, keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing.
Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO ≤ 24h / RTO ≤ 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD.
Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render < 2s P95, catalog/search < 3s P95).
Train Training Team admins (≥10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures.
Provide clear runbooks and admin documentation; support UAT and go-live cutover.