Flight Centre Travel Group - Business Intelligence Developer/Analyst II - Woburn, MA
About The Position
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel! About the Opportunity Are you passionate about turning complex data into meaningful business insights? We are seeking a Business Intelligence Developer/Analyst II to join a high-performing analytics team supporting a valued client within the corporate travel industry. In this role, you will combine advanced Power BI development, SQL expertise, and modern AI tools to deliver impactful reporting solutions that help drive strategic decision-making. This is an exciting opportunity to work at the intersection of business intelligence, data analytics, and AI-driven productivity.
Requirements
- Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
- Proven experience as a Business Intelligence Developer, BI Analyst, Data Analyst, or similar role.
- Strong proficiency with Microsoft Fabric and Power BI.
- Experience designing and developing business intelligence dashboards and reports.
- Solid SQL skills and experience working with relational databases.
- Experience analyzing complex datasets and translating findings into actionable insights.
- Hands-on experience with AI productivity tools such as Microsoft Copilot, Claude, or Claude Code, or demonstrated ability to rapidly adopt new technologies.
- Knowledge of prompt engineering concepts and practical application within analytics or reporting workflows.
- Strong communication and stakeholder management skills.
- Ability to present technical information clearly to non-technical audiences.
- Reliable, high-speed internet connectivity required to support core job responsibilities, including but not limited to video conferencing, access to company systems, and secure handling of company data.
Nice To Haves
- Experience within the corporate travel industry is preferred.
Responsibilities
- Design, develop, maintain, and optimize advanced dashboards and reporting solutions using Power BI and Microsoft Fabric.
- Build intuitive, scalable, and user-focused business intelligence solutions tailored to client requirements.
- Leverage Microsoft Copilot, Claude, and Claude Code to accelerate development workflows and improve productivity.
- Create and refine prompts for AI tools to support analytics, reporting, data interpretation, and business insight generation.
- Analyze large and complex datasets to identify trends, patterns, and actionable business opportunities.
- Translate analytical findings into clear recommendations and business-focused insights.
- Develop, optimize, and maintain SQL queries to support reporting and analytics requirements.
- Work with relational databases to query, manipulate, and manage data efficiently.
- Utilize AI-assisted coding tools to improve query performance and accelerate development cycles.
- Partner directly with clients to understand business needs and deliver reporting solutions that add value.
- Present insights, dashboards, and findings to both technical and non-technical stakeholders.
- Create AI-assisted data narratives, summaries, and reporting content where appropriate.
- Continuously evaluate opportunities to improve reporting processes, workflows, and analytics capabilities.
- Other duties and tasks as assigned
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Benefits
- Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Health benefits including, medical, dental, vision, gender affirming care, and fertility care
- Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
- Flexible Spending Accounts
- Employee Assistance Program
- 401k program with partial match
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
