The Business Intelligence and Analytics Specialist will support data analytics strategies across the organization, assist with providing reports for internal and external distribution, and support the design and development of Business Intelligence Platform and Data Conversion products. This role uses analytical skills to monitor and plan key performance indicators and provide actionable data for business strategies. The specialist will support the implementation of business solutions, leverage technology and decision-making processes supporting business transformations, and achieve long-term strategy goals. This position will assist the N5/Strategic Planning Department to manage projects following established Project Management methodologies and support the SBTC Business Intelligence and Analytics program for senior leadership in the decision-making process. Additionally, the role supports Knowledge Management (KM) to integrate planning, development, and implementation of knowledge initiatives across the command, working with department heads to define KM requirements, manage KM projects, and implement solutions. The specialist will promote knowledge sharing through the organization's operational business processes and tools to facilitate a seamless exchange of knowledge across the command to increase performance. They will also assist and provide technical expertise in organizational studies and evaluations, design systems and procedures, conduct work simplification studies, and prepare operations and procedures to assist senior leadership in operating more efficiently and effectively. The role supports all business functions to empower them with data and solutions for impactful decision-making. This includes assisting with defining, developing, and implementing departmental strategies around Business Intelligence, which contributes to SBTC strategic direction, and providing insight to setting Metrics and Key Production Indicators (KPIs) reporting direction. The specialist will assist with Business Intelligence projects, including development, reporting, and integration, and provide Business Intelligence insight and team leadership supporting SBTC’ strategies and analysis. They will also assist with Business Intelligence and analytics, and data integration initiatives, and support the Command’s critical strategies and business processes by supporting the development, implementation, and maintenance of multiple business applications systems and reports. This includes assisting with the design and implementation of Web applications, InfoPath Forms, SharePoint, ETL, Relational Databases, and Tableau Dashboards, and coordinating multiple Continuous Improvements Projects. The specialist must be able to set plans, deadlines, responsibilities, and track progress of multiple projects, and build reports and dashboards for upper management regarding project status. The role also manages Special Operations Command (SOCOM)/SBTC’ social media APAN (All Partners Access Network) infrastructure projects, searches for technology innovation opportunities, and provides recommendations regarding project delivery plans. Finally, the specialist provides key technical expertise in internal dashboards & Business Intelligence initiatives, effectively working with a cross-functional team to deliver impactful analytics, assists with forecasting student throughput and forecasting analysis, and assists with preparing and presenting command briefings, reports, and recommendations to various levels of the Chain of Command.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree