Business Intelligence Analyst

AstreyaRemote, WA, WA
$66,120 - $104,400Onsite

About The Position

Responsible for supporting organizational decision-making through complex analysis, reporting, research, and effective use of data generated from our information systems. Identifies and interprets trends and patterns in datasets. This role requires a strong, analytical thinker. Applies company policies and procedures to resolve a variety of issues. Works on problems of moderate scope. Receives general instructions on routine work and detailed instructions on new projects.

Requirements

  • Bachelor’s degree (B.S/B.A) from four-college or university and 2-5 years’ related experience and/or training; or equivalent combination of education and experience
  • Builds productive internal and external working relationships
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • Proven track record of analyzing data and using analysis to drive key insights and recommendations
  • Ability to work with large data sets across multiple systems
  • Strong presentation skills - able to crisply visualize and present data and insights to the organization
  • Ability to write reports
  • Strong Query skills
  • Experience with Tableau, Hadoop, BigQuerry system management, SSIS, SSRS, or PowerBI Experience
  • Microsoft Office/G-suite knowledge
  • Able to read and create technical documentation
  • Ability to manage several project concurrently
  • Assess situations and supports decisions by researching, validation, and organizing a variety of defined and undefined observations or issues in a fact-based detailed-oriented manner
  • Develops and presents recommendations from accurate assessments and/or analysis

Nice To Haves

  • SQL scripting and use knowledge
  • Python knowledge
  • ServiceNow reporting

Responsibilities

  • Conduct quantitative/ qualitative data analysis using tools and functions such as SQL, Dashboards, and Google spreadsheets
  • Collaborate with individuals throughout the organization to understand data visualizations needs for customer feedback
  • Present reports monthly, quarterly and as requested with issues, observations or outcomes specified
  • Work with stakeholders, including 3rd party representatives, to troubleshoot and resolve data problems
  • Creates specifications for reports and analysis based on business needs and required or available data elements
  • Produces datasets and reports for analysis using system reporting tools
  • Utilizes a variety of software applications and data sources to develop methodologies for the Business Intelligence team
  • Seeks out, identifies, documents, and initiates resolutions to data quality issues that are discovered during report and analysis development.
  • Stays connected to industry trends, research and recommend best practices and KPIs
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Benefits

  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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