Business Intelligence Analyst - Remote

Crossroads Treatment Centers•Washington, DC

2d•Remote

About The Position

Crossroads’ Data Analytics team aims to enable faster, optimized decisions for the entire business by collaboratively designing solutions and generating insights for cross-functional business problems. The team focuses on data, reporting, and analytical solutions to drive stronger, strategic decision-making. This role is for an engaging Business Intelligence Analyst who will develop BI reports and communicate analytical findings to guide business partners. The successful candidate will primarily support Operations & Revenue Cycle Management through data-driven business analyses, in-depth project involvement, creation of use cases and business requirements, and provision of quantitative insights by leveraging existing technology platforms. The role requires detailed knowledge of the healthcare claim lifecycle, including charge capture, billing, denial management, and payment remittance. This position can be remote but may require travel to the corporate office in Greenville, SC.

Requirements

Bachelor's degree in Analytics, Mathematics, Business Management, or other relevant subject matter, or equivalent in ongoing self-education or commensurate experience.
3-5 years in business/reporting analyst role focused on Healthcare Operations and/or Revenue Cycle Management required.
Proficiency in data visualization tools, such as Power BI and/or Tableau, to identify business insights and recommend tactical steps to improve.
Strong proficiency in quantitative analysis using Excel Power Pivot, SQL, or other query languages required.
Proficiency with Microsoft Office Suite.
Excellent verbal and written communication skills, with ability to present findings to senior management.
Superior problem-solving and logic processing skills to identify business growth opportunities.

Nice To Haves

Familiarity/experience with project management preferred with strong focus on use case building, requirements creation, and milestone-driven delivery.

Responsibilities

Support business partners with effective communication on metrics, benchmarks, and KPIs, with a special focus on operations and revenue cycle data to identify areas of opportunity.
Explore healthcare data sets and perform statistical analyses to discern and communicate business and industry trends using both new and established analytical solutions.
Prepare and communicate high-quality department reports on a set cadence (e.g., weekly, monthly, quarterly) using available technology (i.e., SQL, Power BI, R, etc.).
Identify opportunities for business optimization through the use of financial and operational data to influence short- and long-term strategy.
Work across departments to collaboratively design, develop, document, train, and implement new data solutions and processes based on stakeholder needs.
Gather requirements to translate technical and business needs; liaise between IT and business stakeholders to optimize tradeoffs.
Collaborate with stakeholders with minimal supervision and quickly analyze/present data in meaningful ways.
Show enthusiasm for a fast-paced environment, continual change, and learning corporate applications/new software products as necessary to fully support the business.