Business Intelligence Analyst

JLL•St. Louis, MO

12d•$100,000 - $115,000•Remote

About The Position

We are seeking an analytical and detail-oriented Business Intelligence Analyst to serve as the reporting and data quality expert for our Project Development Services team. In this role, you'll transform complex project data into compelling insights through dashboards and reports that drive decision-making for both client and executive audiences. As the subject matter expert for our reporting platforms, you'll partner closely with the PMO Director and Project Leadership to elevate our data capabilities, ensure information accuracy, and deliver innovative solutions that support strategic initiatives. This remote position offers the opportunity to make a direct impact on client satisfaction and operational excellence through your expertise in data visualization, analysis, and continuous process improvement.

Requirements

Bachelor's degree in Information Systems, Data Analytics, Statistics, Economics, Computer Science, or related field
3-5 years of experience in business intelligence development with focus on reporting and dashboard creation
Excellent written and verbal communication and presentation skills with ability to adjust content to the stakeholder, utilize JLL and client templates and standards, and convey information clearly and concisely
Strong relationship management and collaborative skills with excellent listening capability to build and maintain trusted partnerships with diverse stakeholders
Advanced native Excel skills including advanced formulas, pivot tables, and Power Query to analyze and manipulate data and generate meaningful reporting efficiently and effectively
Proven ability to manage stakeholder expectations, break down complex work into actionable steps, and proactively communicate progress, risks, and roadblocks
Skilled at prioritizing tasks, working independently, meeting deadlines, and making effective decisions while moving processes forward with various stakeholders
Strong data analysis proficiency with ability to conduct analyses, translate findings into actionable insights, and maintain high level of attention to detail and accuracy
Strong sense of ownership and self-motivation with ability to represent JLL company values
Candidates must reside and work within the Central Time Zone
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience with Computerized Maintenance Management Systems (CMMS), preferably Corrigo
Familiarity with project management methodologies and reporting frameworks, particularly within corporate real estate, facilities management, or professional services environments
Proven ability to multitask effectively and manage competing priorities in a fast-paced environment
Strong background in report generation, data visualization, and presenting findings to various stakeholder levels
Advanced analytics skills with proficiency in data and statistical applications such as PowerPivot, Tableau, Azara
Skilled at utilizing JLL AI tools to automate tasks, generate insights, and increase productivity
Understanding of data quality management, data governance principles, and how they impact business processes preferred
Strong skills with developing and maintaining Smartsheet solutions to streamline processes, enhance productivity, and facilitate efficient collaboration within teams
Excellent MS PowerPoint and Word skills; proficient with Outlook and Teams

Responsibilities

Partner with PMO Director, Projects Leadership, and clients to create regular and ad hoc reports and analysis for projects, client needs, and to support team and account's initiatives
Generate performance dashboards, operational metrics, and compliance reporting, with focus on automation and efficiency
Track KPI performance, identify issues requiring attention, and recommend solutions
Support preparation and presentation development for leadership meetings and translate complex data findings into clear, actionable insights for non-technical audiences
Validate data accuracy before distribution of reports and presentations
Support and improve data quality across operational systems
Monitor data quality metrics and flag and escalate issues requiring attention
Review operational workflows and processes to identify issues impacting data quality
Develop solutions using native Excel functionality including advanced formulas, pivot tables, Power Query, and conditional logic
Identify opportunities to streamline reporting processes and automate repetitive tasks using Power Automate and advanced Excel capabilities
Develop and maintain Smartsheet and JLL Tracker solutions to streamline processes and enhance productivity
Support development of BI requirements and coordinate with technical teams on development
Serve as subject matter expert (SME) for Ingenious reporting capabilities, maintaining deep knowledge of system functionality, report development, and best practices to support project tracking and compliance requirements
Design, develop, and maintain interactive dashboards and data visualizations in Azara for client and executive audiences, translating complex project metrics into clear, compelling visual narratives that drive insights and decision-making
Build and maintain trusted relationships and partnerships with Projects Leadership and stakeholders
Demonstrate strong communication skills with ability to manage stakeholder expectations across competing demands
Provide guidance to stakeholders and cross-functional teams on data standards, best practices, proper data entry, report interpretation, use of analytical tools, and understanding of data definitions, sources, and appropriate usage
Demonstrate flexibility in managing multiple concurrent requests and adapting to changing client and business priorities
Proactively identify issues before they escalate and respond to time-sensitive analytical requests
Maintain playbooks and standard operating procedures for data collection, validation, and reporting processes
Document data flows, reporting processes, and analytical methodologies to support team coverage, knowledge transfer, and high-quality data maintenance
Support development and maintenance of data dictionaries