Business Intelligence Analyst
About The Position
The Business Intelligence Analyst plays a critical role in supporting Zoro's mission by enabling data-driven decisions throughout the company. This role requires a blend of technical expertise and business acumen to deliver actionable insights. The Analyst collaborates with senior BI Team members and stakeholders across Category Management, Technology, Revenue, Digital Experience, Customer Fulfillment, and Finance. Key responsibilities include maintaining data models, building dashboards, and ensuring the accuracy and usability of data across the company, empowering stakeholders to make better decisions, and leveraging AI tools to drive deeper, more predictive insights in line with Zoro’s AI-first approach.
Requirements
- Bachelor's degree in a quantitative field such as Analytics, Information Systems, Mathematics, or Business.
- Strong proficiency in SQL and principles of data visualization.
- Familiarity with Business Intelligence tools (Looker preferred).
- Strong attention to detail, analytical thinking, and curiosity about data.
- Effective communication skills and ability to collaborate with technical and non-technical partners.
Nice To Haves
- Advanced SQL.
- Proficiency in Looker and LookML.
- Familiarity with scripting/programming languages (e.g., Python, R).
- Knowledge of data warehousing principles and cloud data platforms (BigQuery desired).
- Experience with generative AI tools for data analysis, automation, or insights generation.
Responsibilities
- Support the design, development, and maintenance of data models, reports, and dashboards in tools, such as Looker.
- Collaborate with stakeholders to translate business needs into effective data solutions that drive actionable insights.
- Partner with stakeholders to validate data accuracy, identify discrepancies, and support data quality improvement initiatives.
- Partner with senior BI Team members to learn best practices for BI development, testing, and documentation.
- Assist with the automation of recurring reporting processes to improve efficiency.
- Contribute to team knowledge sharing by documenting processes and insights.
- Explore and utilize AI-assisted solutions (e.g., conversational analytics, generative AI tools) to enhance self-service analytics and automate processes.
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
- Adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement
- Student loan refinancing
- Access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
