Business Intelligence Analyst

Access Labs•North Palm Beach, FL

About The Position

We are seeking a highly motivated Business Intelligence (BI) Analyst to support data-driven decision-making across the organization. This role will partner with leaders across Commercial, Operations, Finance, Marketing, and other departments to develop reporting, analyze performance metrics, identify trends, and provide actionable insights that drive business growth and operational excellence.

Requirements

3+ years of experience in business intelligence, business analytics, sales analytics, data analytics, or a related role
Bachelor's degree in Business, Analytics, Statistics, Finance, Information Systems, or a related field
Experience supporting business decision-making through reporting, dashboard development, and performance analysis
Required experience working with Salesforce CRM
Strong understanding of KPI development, performance measurement, and data-driven business operations
Advanced proficiency in Excel (pivot tables, lookups, data modeling)
Strong analytical and problem-solving skills with exceptional attention to detail
Ability to interpret large datasets and translate findings into actionable business recommendations
Experience with forecasting methodologies and performance tracking
Strong communication and presentation skills with the ability to effectively communicate insights to technical and non-technical stakeholders
Ability to manage multiple priorities in a fast-paced, results-driven environment
Self-starter with a proactive mindset and a focus on continuous improvement

Nice To Haves

Experience with BI tools such as Power BI or Tableau preferred
Familiarity with ERP systems, data integration, and enterprise reporting environments is preferred

Responsibilities

Develop, implement, and maintain sales KPIs and performance metrics aligned with revenue goals
Build and manage daily, weekly, and monthly reports and dashboards to monitor organizational performance across multiple business functions
Analyze operational, financial, customer, and commercial data to identify trends, risks, and opportunities for improvement
Partner with department leaders to provide insights that support strategic planning, forecasting, resource allocation, and performance
Support commercial operations by monitoring customer acquisition, pipeline health, conversion rates, revenue trends, and sales performance metrics
Conduct customer, prospect, and business performance analyses to identify growth opportunities and operational efficiencies
Deliver actionable insights that improve business processes, customer experience, and organizational effectiveness
Collaborate with Commercial, Marketing, Operations, Finance, and other departments to ensure data consistency and alignment across systems
Maintain and optimize data quality across business systems, including Salesforce, ERP platforms, and other reporting tools
Design and deliver dashboards and reporting tools that provide real-time visibility into critical business metrics
Assist in sales forecasting, budgeting, and strategic planning processes
Identify and recommend process improvements through data analysis and automation opportunities
Support implementation, optimization, and integration of CRM, ERP, and business intelligence platforms