Business Intelligence Analyst

Maxwood Furniture•Charleston, SC

7d•Onsite

About The Position

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home décor dreams to life with stunning, on-trend pieces. We are seeking a new member to join our Analytics team. Are you ready to be part of something amazing? Role Overview The Business Intelligence Analyst is responsible for transforming data into actionable insights that support strategic decision-making across the organization. This role will partner closely with teams across Ecommerce, Marketing, Operations, Product Development, and Leadership to improve reporting capabilities, support data-driven initiatives, and identify opportunities to drive business performance. In addition to reporting and analytics responsibilities, this role will play a key part in improving Maxwood’s data ecosystem through software enhancements, in-house data solutions, and AI-driven initiatives designed to increase efficiency and reduce analytical bottlenecks. The ideal candidate is analytical, curious, and technology-minded, with a passion for solving business challenges through data and automation.

Requirements

Bachelor's degree in Data Science, Computer Science, Business, Marketing, Finance, Mathematics, or a related field.
2+ years of experience in an analyst, business intelligence, analytics, or data-related role.
Strong understanding of data-driven business strategy and performance measurement.
Experience working with ecommerce platforms and analytics tools such as Shopify, GA4, or similar technologies.
Proficiency with reporting and business intelligence platforms such as Power BI, Looker, Tableau, or similar tools.
Strong analytical and problem-solving skills with a quantitative mindset.
Excellent communication and organizational skills.
Ability to organize and prioritize workload based on business needs.
Ability to adapt quickly and manage changing priorities.

Nice To Haves

Experience within an ecommerce or omnichannel retail environment.
Knowledge of or experience with ecommerce marketplaces.
Experience supporting data automation, AI initiatives, or business process optimization projects.
Familiarity with SQL, data modeling, ETL processes, or data warehouse concepts.

Responsibilities

Monitor business performance across the organization through full-funnel KPIs, trend and seasonality analyses, and ad hoc reporting related to capital requirements, resource allocation, channel projections, and strategic initiatives.
Analyze data from multiple business functions to identify trends, opportunities, and risks.
Develop actionable insights and recommendations that support business growth and operational efficiency.
Own initiatives focused on improving the existing software stack, building in-house data solutions, and implementing AI-driven solutions to existing analytical bottlenecks.
Identify opportunities to automate reporting, streamline workflows, and improve access to business data.
Support the development of scalable analytics processes and infrastructure.
Collaborate with teams including Channel Management, Product Development, Operations, Marketing, Inventory, and Leadership to support the development and implementation of data-driven initiatives.
Ensure alignment between reporting, business objectives, and organizational priorities.
Communicate insights, recommendations, and performance updates to stakeholders across the organization.
Utilize existing data infrastructure to build, maintain, and enhance reports and dashboards that support key business initiatives.
Create and maintain Standard Operating Procedures (SOPs) between the Analytics team and dependent departments.
Ensure data accuracy, consistency, and reporting integrity across systems.
Demonstrate knowledge of and support company vision, values, standards, policies, procedures, operating instructions, and confidentiality standards.