Business Insurance Specialist

Justworks•New York, NY

3d•Hybrid

About The Position

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. If this sounds like you, you’ll fit right in. You are a strategic thinker who thrives on collaboration, execution, and driving results. With a strong customer-first mindset, you will work closely with the Sales, Payroll, Onboarding, and Operations teams to guide prospects and customers toward insurance solutions that align with their business needs. Your ability to balance strategic initiatives with hands-on problem-solving ensures a seamless experience from discovery to implementation. As a Business Insurance Specialist, you play a critical role in the sales process, supporting both sales and onboarding efforts. You drive alignment across teams to maximize revenue growth, increase product adoption, and strengthen customer relationships. Your deep understanding of insurance, risk management, and relationship-building allows you to navigate complex scenarios, helping prospects and customers evaluate risk with confidence. Your ability to think critically, execute department-level initiatives, and foster collaboration makes you an integral part of the company’s success. You anticipate challenges and provide proactive solutions that enhance the customer experience and drive business growth.

Requirements

4+ years of experience in a commercial insurance sales or service role (such as Insurance Agent/Broker, Account Manager, or Account Executive) with direct, hands-on knowledge of P&C commercial product lines including Workers' Compensation, Business Owner's Policy (BOP), General Liability (GL), and Employment Practices Liability Insurance (EPLI).
Active Resident P&C Producer license in good standing
Demonstrated ability to assess a business's risk profile and recommend appropriate commercial coverage solutions across multiple product lines
Strong interpersonal and communication skills, including active listening, targeted questioning, and the ability to translate complex insurance concepts into clear, accessible language for non-expert audiences
Genuine passion for sales and a track record of building lasting, trust-based client relationships
Energized by entrepreneurial settings and motivated by the chance to build something that matters

Responsibilities

Serve as a subject matter expert for prospective customers, clearly communicating Justworks' P&C offerings and PEO/ASO value propositions to drive stronger win rates
Quote, issue, and analyze Property and Casualty insurance policies, then deliver tailored recommendations aligned to each prospect's business needs and risk profile
Maintain accurate, up-to-date client records across internal systems to ensure seamless team visibility and continuity
Build lasting client relationships by proactively managing policy renewals, adjusting coverage exposures, and anticipating evolving needs
Handle inbound support inquiries and manage claims reporting with efficiency and care
Collaborate with our technical team to surface customer feedback and contribute to ongoing platform improvements
Stay current on Justworks' full suite of products and support offerings to best serve customers at every stage
Take on additional responsibilities as the team and organization grow