ALLO Business Installation Technician I

ALLO Communications • Brighton, CO

2d • Onsite

About The Position

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. Here’s the deal: We’re on the hunt for an enthusiastic, customer-focused, go-getter to join our Business Installation team. As an Installation Technician, you’ll be the face of ALLO. You’re not just showing them the benefits of an all fiber-optic internet and phone connection; you’re giving them their first view of the ALLO difference, highlighting our commitment to our customers and their experience. Don’t like doing the same thing every day? You’re in the right place. Our Businesses Installation Techs wear a variety of hats, no two days are alike. Collaboration, team work, and support are just a few words that come to mind when describing our Business Installation Team. Need some help? You got it. Did you come across a question? Your team is right there to assist. A trouble ticket you can’t resolve? A fellow tech is on the way! Knowledge and experience in telecommunications, networking, or engineering is essential. While a background in fiber optics is definitely a plus, we’re all about character. We look for those who have a natural instinct for our core values: Honest, Local, Exceptional, and Hassle-Free. If this sounds like the GIG for you, let’s talk business! Colorado residents: typical pay for this role is $21-$24 per hour depending on experience.

Requirements

• Associates degree or 2-4 years’ equivalent work experience.
• 2+ years Telecommunications experience.
• 1 years performing installations in a business environment.
• Experience testing and terminating Cat 5 and Cat 6 wiring.
• Being a team player.
• Clean and neat appearance.
• A clean driving record and be able to pass drug screen
• A general knowledge of Microsoft and Apple operating systems and email clients.
• An understanding of the basics of network routing protocols.
• Ability to troubleshoot basic issues and escalate when necessary
• An understanding of email clients and how to configure them.
• Wire fishing and pulling skills.
• Ability to climb ladders and work in tight spaces.
• Must be able to lift up to 50 pounds.
• Ability to interact and communicate with customers.
• Ability to work with hand tools .
• Ability to be flexible on tasks assigned.
• Willingness to work a flexible schedule, occasionally being on call to serve customer needs.
• Safe handling of all products and maintaining company issued equipment/tools.
• Ability to maintain accurate paperwork (time sheets, change orders, delivery tickets)
• Ability to travel outside of the home office area for extended periods of time based on project and business need .
• You are technically curious and think outside of the box to get the job done.
• Raise objects up to 50 lbs.
• Remain upright on feet for extended periods
• Ability to communicate information
• Ability to crouch and crawl
• Ability to bend, kneel, stand
• Ability to crawl in tight spaces
• Ability to ascend/descend ladder
• Ability to carry tools and equipment
• Ability to operate a computer
• Ability to observe details at far range
• Ability to operate hand tools and equipment
• Ability to operate machinery
• Ability to work outdoors
• Ability to work in extreme weather
• Identify different colors
• Possess/Maintain a valid Driver’s License
• Ability to hold/attain OSHA 10 Certification
• Ability to hold/attain OSHA 30 Certification

Nice To Haves

• A background in fiber optics is definitely a plus
• A working knowledge of telecommunications color code, SIP/PRI, and Hosted IP PBX communications but not necessary.
• A networking background is a plus, but not .

Responsibilities

• Perform installation and repair of business and consumer fiber internet and phone services.
• Run cable throughout business if requested on the work order or requested by the customer.
• Connect fiber to MST and ONT when needed.
• Provide education to customer on products and services.
• Cross training to other functions as needed.
• Ability to accept periodic assignments that involve travel away from immediate home office area based on client needs, business needs and project scope.
• Maintain inventory on common items on company vehicle for daily tasks.
• Maintain company tools and equipment.
• Other duties as assigned.

Benefits

• Free internet
• awesome discounts on other ALLO services
• 401(k) savings match up to 5%
• Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
• medical, vision, and dental with low employee costs.
• generous Earned Time Off (ETO) program.
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree