Business Implementation Manager

CMA CGMMillington, TN
2d

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLEAs a Project/Program Manager, you will be responsible for leading and managing operational projects andprograms. You will work closely with internal and external stakeholders to deliver operational efficiency, ensurecustomer satisfaction, and drive continuous improvement in logistics and supply chain operations.This role will require strong project management skills, a deep understanding of 3PL operations, in-depthunderstanding of automation systems, robotics and related technologies with the ability to manage cross-functionalteams in a high-stakes environment.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Logistics, or a related field.
  • Minimum 7+ years of experience in logistics, supply chain, or project management.
  • Experience managing complex operations within a 3PL or contract logistics environmentand integratingautomation systems with Warehouse Management Systems (WMS) or other enterprise software.
  • Strong understanding of warehouse management systems (WMS) and transportation management systems(TMS).
  • Proven ability to manage complex projects with tight deadlines and competing priorities.
  • Excellent communication and interpersonal skills with the ability to influence at all levels.
  • Financial acumen with experience in budgeting, cost analysis, and financial reporting.
  • Analytical mindset with a focus on continuous improvement and solutioning.
  • Proficient in Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet).
  • Flexibility to adjust plans and strategies based on project demands or unforeseen challenges.
  • Demonstrated ability to lead and motivate cross-functional teams.
  • Strong problem-solving and decision-making skills under pressure.
  • Ability to adapt to changing priorities and operational demands.

Responsibilities

  • Project Management & ExecutionLead site-level projects and programs, ensuring timely and successful execution.
  • Develop detailed project plans, including timelines, milestones, resource allocation, and risk managementstrategies.
  • Drive accountability by monitoring progress, resolving issues, and removing roadblocks.
  • Ensure all projects comply with company policies and industry regulations.
  • Customer & Stakeholder ManagementServe as the primary point of contact, building and maintaining strong relationships.
  • Manage customer expectations and ensure alignment with operational goals.
  • Facilitate regular status meetings, providing clear updates on progress, risks, and opportunities.
  • Operational ExcellenceIdentify and implement process improvements to increase operational efficiency.
  • Collaborate with operational teams to optimize warehouse, inventory, and transportation management.
  • Monitor performance against key metrics and take corrective action when necessary.
  • Financial OversightManage project budgets, ensuring financial targets are met.
  • Provide detailed financial reporting and analysis to senior leadership.
  • Identify cost-saving opportunities without compromising service quality.
  • Team Leadership & DevelopmentLead and motivate cross-functional teams, ensuring alignment with project goals.
  • Provide guidance and mentorship to team members to foster professional growth.
  • Ensure proper staffing and resource allocation to meet operational demands.

Benefits

  • Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
  • Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
  • Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
  • 401(k) with company match.
  • Flexible Paid Time Off programs including company paid holidays.
  • Tuition reimbursement program.
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