Business Implementation Analyst

ICW GroupSan Diego, CA
1d$68,481 - $115,489Remote

About The Position

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of this job is to provide expertise in a focused area of the business through analysis and understanding of business needs. This position exists to partner with technology on department systems while demonstrating a fundamental knowledge of the business area's processes and best practices.

Requirements

  • Bachelor's degree from four-year college or university in Business, Finance, Mathematics, Engineering, Computer Science, or related field required, or equivalent work experience.
  • Minimum 2 years of related experience required.
  • Familiarity and/or working knowledge of business analysis required.
  • Strong Excel skills required.
  • Ability to understand business complexity; intellectual curiosity and the ability to question status quo.
  • Ability to create and interpret user needs into specifications.
  • Ability to learn how to write business requirements and test specifications.
  • Possess analytical and problem-solving skills with particular attention to detail required.
  • Strong organizational, verbal, and written communication skills required.
  • Ability to collaborate and work as part of a team.

Nice To Haves

  • Prior experience in the Insurance industry or project management a plus.
  • Knowledge of Workers’ Compensation insurance principles and practices preferred.
  • Knowledge of SQL or VBA a plus.

Responsibilities

  • Participates in project and strategy meetings to increase company market share.
  • Identifies blind spots in our strategic plans and formulates and makes recommendations for solutions.
  • Identifies and presents thoughtful recommendations to business stakeholders on new products, rating plans, and market segments that would complement our product portfolio within existing states.
  • Analyzes cost center expenses, business processes, and other available internal and external data sources to identify operational inefficiencies and recommends changes to department leaders.
  • Advises the business teams regarding implementations impacting our business processes and technology.
  • Provides expertise and support to internal Team Members and others as needed.
  • Develops and implements business strategy projects.
  • Assists with overall project planning for multiple projects.
  • Contributes to and creates project definition documents for assigned projects.
  • Organizes, leads, and finalizes design review sessions to draft business requirements.
  • Documents and presents resulting decisions from design review sessions.
  • Assists in creating User Acceptance Testing (UAT) test plans and coordinates with Team Members to execute test plans.
  • Partners with company stakeholders in the development of business strategies, planning, and forecasts for the line of business.
  • Collaborates with multiple teams within the company to help drive business strategy implementations.
  • Identifies new opportunities for collaboration across departments by sharing data, optimizing workflows, or enhancing use of technology to solve business challenges.
  • Works with the business units, IT, and legal teams to identify and develop materials to support department needs.
  • Partners closely with the enterprise business intelligence team in the development of reporting and analytics tools.
  • Performs business analyses and evaluates the impact of alternative management decisions on company business and financial performance.
  • Partners with business and data analytics team to design new and innovative tools to create efficiencies, generate new insights, and drive additional revenue potential.
  • Partners with IT teams on department systems and processes in order to push critical systems and projects.

Benefits

  • Challenging work and the ability to make a difference
  • You will have a voice and feel a sense of belonging
  • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
  • Bonus potential for all positions
  • Paid Time Off
  • Paid holidays throughout the calendar year
  • Want to continue learning? We’ll support you 100%
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