Business Immigration Coordinator

Fragomen•Chicago, IL

1d•$37,000 - $48,000•Onsite

About The Position

Fragomen’s Business Immigration Coordinator provides administrative support to the department and helps manage immigration case documentation and processes. The role offers training, development, and long-term growth opportunities in a dynamic environment focused exclusively on immigration. Coordinators support case preparation and tracking, communicate with internal and external stakeholders, meet deadlines, and follow firm procedures and compliance standards while delivering client service.

Requirements

Bachelor’s degree, associate’s degree, paralegal certification, or experience in a customer-facing or client-service-oriented role in retail or professional services.
Client-service mindset, attention to detail, and desire to achieve a high level of productivity.
Experience using computer systems, including Microsoft Excel.
Ability to multitask in a fast-paced environment with competing demands.
Ability to prioritize, meet deadlines, and escalate issues to a supervisor.
Excellent written and verbal communication skills, including proofreading documents, drafting fluent prose, and avoiding grammatical mistakes without AI engines.
Desire to contribute to a positive work environment, collaborate effectively, and promote teamwork.

Responsibilities

Organize, sort, and distribute mail and scan documents sent by foreign nationals.
Update and manage case status, meet assigned deadlines, and communicate case progress, status, and issues to a supervisor.
Organize, maintain, and file legal documents and supporting documentation.
Prepare, collect, and organize cases for shipping.
Learn procedural and processing requirements for different non-immigrant and immigrant visa petitions and applications, including drafting and assembling petitions and applications.
Respond to internal and external communications within the team.
Produce accurate work and proactively escalate issues to a supervisor.
Use Connect and other team data management systems or processes accurately.
Apply new processes and best-practice improvements as directed.
Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance.