Business Immigration Case Manager

GREEN & SPIEGEL US LLC•Providence, RI

21h•$70,000 - $90,000

About The Position

The Business Immigration Case Manager oversees case production operations and supports the preparation and submission of business immigration cases. The role reviews case drafts and final submissions, monitors deadlines, allocates work, addresses case issues, and keeps attorneys and clients informed. It also provides guidance, training, and mentorship to Case Coordinators and other team members, while ensuring compliance with firm procedures for case files and records.

Requirements

At least 5 years of experience with all types of nonimmigrant and immigrant petitions.
Demonstrated high level of competence in a designated area of immigration law.
Strong verbal, written, and organizational skills.
Willingness to take on added responsibilities and learn new things.
Ability to show initiative and work as part of a team.
Attention to detail.
Ability to multitask and prioritize.
Proficiency in Microsoft Office and ability to adapt quickly to firm-specific software.
Excellent time-management skills.
Bachelor’s degree.

Responsibilities

Oversee case production operations, including drafting client and legal correspondence.
Lead case status meetings with junior and senior Case Coordinators as appropriate.
Monitor case timelines and deadlines and inform attorneys of relevant timing issues.
Assign cases and adjust workload allocation to help meet deadlines and address productivity issues.
Respond to questions and case issues raised by Case Coordinators, provide resolution guidance, and escalate issues to an attorney when warranted.
Review draft and final submissions, independently identifying and addressing major case issues.
Prepare case summaries and other materials to support case preparation and attorney-client communication about potential issues.
Prepare and draft routine and advanced filings, including RFE responses and filings involving complex fact patterns.
Serve as a primary point of contact between clients and the case team, including providing case progress updates.
Train and mentor Case Coordinators and new team members as needed.
Build working relationships with clients to support appropriate and timely communication on client accounts.
Generate reports for case teams and oversee report generation for clients.
Ensure the team follows firm protocols for file maintenance, record-keeping, and use of the case management system.
Support and lead additional projects as required.
Assist with ad hoc administrative functions as needed.