Business Field Engineer

The Nebraska Medical Center•Omaha, NE

37d•Onsite

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Business Field Engineer - Digital Pathology (100% On-Campus at Nebraska Medicine) Nebraska Medicine is transforming patient care through the power of digital pathology, and we’re looking for a passionate, hands-on Business Field Engineer to be at the heart of this exciting evolution. In this critical on-campus role, you’ll provide expert support for our advanced digital pathology software platforms and cutting-edge laboratory workstations, ensuring seamless operation of next-generation lab technology that directly impacts diagnosis and treatment. You’ll partner closely with pathologists, lab technicians, and clinical providers in fast-paced, high-stakes environments — delivering calm, solutions-focused customer service when it matters most. If you thrive on solving complex technical challenges while supporting a mission-driven healthcare team, and you bring a background in Beaker (or a strong desire to learn it), this is your opportunity to make a real difference in healthcare innovation right here in Nebraska. Details: Business Field Engineer - Digital Pathology Candidate must live in Nebraska or Iowa This is not a hybrid position, must be able to work on campus 100% Preferred consideration will be given to applicants with Beaker Certification Resume REQUIRED for consideration This Business Field Engineer will provide business and technical application system administration services for the implementation, support, and maintenance of net new technologies/systems piloted in the Innovation Design Unit (IDU). Understand the end-to-end system workflow and integration points and serve as a liaison with collaborating technical teams. Assist with enterprise-wide system expansion when necessary. Duties include 24/7 support for information systems within accountability.

Requirements

Minimum 5 years IT experience required.
Bachelor's degree in computer science, management information systems, informatics or related area required.
Knowledge of several types of connectors, cables, and signal pathways required.
Experience with Ethernet, Wi-Fi, and other networking technologies including network protocols, and communication standards required.
Understanding of network security practices required.
Ability to diagnose issues and escalate to the appropriate accountable IT team when necessary required.
Ability to successfully analyze, organize, assign, and problem solve at the highest level required.
Ability to work independently, achieve established deadlines and take initiative on multiple projects required.
Demonstration of strong interpersonal skills and communication skills, both oral and written required.
Knowledge of general office equipment and Microsoft Office applications required.

Nice To Haves

Beaker Certification
Healthcare experience preferred.
Experience with the following systems preferred: RTLS (Real Time Locating System), Patient Experience, Traditional Workstations, Ambient voice assistant, Predictive analytics, Artificial intelligence, Virtual Nursing.

Responsibilities

Provide expert support for advanced digital pathology software platforms and cutting-edge laboratory workstations.
Ensure seamless operation of next-generation lab technology.
Partner closely with pathologists, lab technicians, and clinical providers.
Deliver calm, solutions-focused customer service.
Provide business and technical application system administration services for the implementation, support, and maintenance of net new technologies/systems piloted in the Innovation Design Unit (IDU).
Understand the end-to-end system workflow and integration points.
Serve as a liaison with collaborating technical teams.
Assist with enterprise-wide system expansion when necessary.
Provide 24/7 support for information systems within accountability.