Business Experience & Planning Specialist Senior-Originations
About The Position
Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives. Defines and obtains data collection, research and reporting activities for assigned line of business initiatives. Conducts research, analyzes and recommends solutions for key initiatives. Works with key decision makers to ensure cross-business and cross-functional alignment and synergy. Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Requirements
- Experience leading operational readiness activities, ensuring business preparedness across people, processes, systems, and communications before implementation
- Strong understanding of complex system and end-to-end process flows, with the ability to identify root causes, uncover process gaps, and proactively mitigate risks before they impact the business or customers
- Analytical mindset with experience assessing operational impacts, validating business processes, and recommending improvements that enhance efficiency and reduce risk
- Excellent communication and organizational skills, with the ability to provide clear status updates, escalate issues appropriately, and build strong cross-functional relationships
- Bachelors degree
- 3+ years of relevant / direct industry experience
Nice To Haves
- Business Development
- Business Intelligence (BI)
- Competitive Advantages
- Competitive Strategies
- Data Integration
- Data Mining
- Strategic Planning
Responsibilities
- Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives.
- Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
- Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives.
- Defines and obtains data collection, research and reporting activities for assigned line of business initiatives.
- Conducts research, analyzes and recommends solutions for key initiatives.
- Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
- Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
