Business Experience & Plan Specialist- Executive Assistant

PNC Bank•Pittsburgh, PA

18d•Onsite

About The Position

The Business Experience & Planning Specialist will serve as a trusted partner who anticipates needs and drives execution. This includes task related to Complex Calendar Management, Event & Meeting Coordination, Travel & Expense Management, and Executive-Level Support for multiple senior leaders. This role is a strategic, high-visibility position that requires strong executive presence, sound judgment, and the ability to operate effectively in a fast-paced, highly matrixed environment. A strong executive communication and presence when interacting with senior leaders and stakeholders across the organization is key.

Requirements

University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Adaptability
Business Development
Business Intelligence (BI)
Communication
Competitive Advantages
Competitive Strategies
Data Integration
Data Mining
Detail-Oriented
Strategic Planning
Accuracy and Attention to Detail
Analytical Thinking
Business Process Design
Data Gathering and Analysis
Effective Communications
Planning: Tactical, Strategic
Problem Solving
Strategic Thinking

Nice To Haves

Experience supporting senior executives in a large matrixed environment.
Expertise in managing complex executive calendars across multiple stakeholders and priorities.
Strong ability to assess urgency, prioritize requests, and align activities with business impact and executive preferences.
Strong analytical skills with the ability to gather, synthesize, and present data into meaningful insights and reports
Experience supporting business planning, initiative tracking, and execution in a fast-paced environment.
Extensive experience coordinating executive travel (domestic and international), including multi-city itineraries, last‑minute changes, and contingency planning.
Working knowledge of corporate travel booking platforms, such as Concur, CentreSuite, etc.)
Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Teams).

Responsibilities

Manage and optimize the CIO’s calendar, ensuring alignment with strategic priorities, stakeholder needs, and executive preferences.
Coordinate executive-level logistics including travel, expense management, meeting materials, and follow-ups.
Apply strong business acumen to prioritize competing requests and manage relationships across a complex, multi-stakeholder environment.
Support the planning, tracking, and execution of line of business initiatives, including data collection, research, and reporting.
Develop clear, concise executive-level communications, presentations, and status updates.
Partner with cross-functional teams (technology, finance, risk, and shared services) to coordinate and advance key initiatives.
May assist in planning and executing large-scale events (e.g., all-hands meetings, leadership offsites), including logistics, agendas, communications, and post-event follow-up.
Identify process improvement opportunities and implement enhancements to administrative workflows, reporting, and planning processes.
Ensure adherence to risk management, confidentiality, and compliance standards in all activities.
Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives.
Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
Identifies more complex problems and provides advice and resolution in support of line of business initiatives.
Partners with other departments or other functional areas in support of line of business initiatives.
Independently provides data collection, research and reporting for assigned line of business initiatives.
Recommends and delivers best practices and learning plans that meet business objectives.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.