Business Experience Planning and Administration Specialist Senior
About The Position
Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives. Defines and obtains data collection, research and reporting activities for assigned line of business initiatives. Conducts research, analyzes and recommends solutions for key initiatives. Works with key decision makers to ensure cross-business and cross-functional alignment and synergy. Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Requirements
- University/college degree with 3+ years of relevant/direct industry experience, or a comparable combination of education, job-specific certification(s), and experience (including military service).
- Customer Focused: Align customer needs and satisfaction as primary considerations in all business decisions and leverage that information in creating customized customer solutions.
- Managing Risk: Assess and effectively manage all risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.
Nice To Haves
- Business Development
- Business Intelligence (BI)
- Competitive Advantages
- Competitive Strategies
- Data Integration
- Data Mining
- Strategic Planning
- Accuracy and Attention to Detail
- Analytical Thinking
- Business Process Design
- Data Gathering and Analysis
- Effective Communications
- Influencing
- Planning: Tactical, Strategic
- Problem Solving
- Strategic Thinking
Responsibilities
- Drive business objectives through understanding, analyzing, developing, and implementing key line of business solutions.
- Deliver customer focus and appropriate risk management practices.
- Identify complex business problems and execute planned approaches for initiatives.
- Define and obtain data collection, research, and reporting activities.
- Conduct research, analyze, and recommend solutions for key initiatives.
- Ensure cross-business and cross-functional alignment and synergy with key decision makers.
- Serve as a subject matter resource and advocate for best practices and learning plans.
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- Between 15 to 25 vacation days each year, depending on career level and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
