Business Engagement Specialist - Westchester County, NY

YAI•Tarrytown, GA

1d•Hybrid

About The Position

The Business Engagement Specialist is responsible for ensuring the health, wellness, and safety of individuals by providing appropriate supervision and managing crisis situations in accordance with policies, procedures, and regulations. This role involves researching and building relationships with prospective employers to create employment opportunities for YAI's employment training participants. The specialist will maintain relationships with existing employer partners through active stewardship, conduct daily prospecting and outreach to businesses, and identify suitable job matches for program participants based on their skill levels and interests. A key aspect of the role is supporting individuals with intellectual and/or developmental disabilities (I/DD) in achieving their employment goals, overcoming barriers, and implementing person-centered plans. The position requires conducting various assessments, documenting all activities and outcomes accurately in case management systems, and serving as a liaison between employers, participants, and YAI staff. The specialist will also complete the discovery process for unemployed participants, engage them through on-site visits and assessments, and perform duties of an Employment Training Specialist, including job coaching and making referrals. Collaboration with other YAI staff is essential for soliciting employers and ensuring appropriate job matches. Compliance with all relevant regulatory requirements, including HIPAA, is mandatory. The role may also involve site development efforts for related programs.

Requirements

HS Diploma or its educational equivalent
One (1) year of experience in a sales, marketing or recruiting role performing duties such as networking, relationship building, securing leads, commitments or enrollments; or in the I/DD field securing or coordinating services, conducting assessments and/or making placements.
Completes necessary trainings, including OPWDD approved vocational rehabilitation or supported employment training program and annual retraining(s) where applicable, as required by assignment(s) and/or contracts.
Basic proficiency with Microsoft Office suite.
Ability to learn and comfort with electronic and data management systems, including Salesforce and Digital Agency.
Ability to work a flexible schedule, if required by caseload, including occasional evening and/or weekend hours and willingness to regularly travel across assigned region(s) to develop partnerships with businesses.
Excellent verbal and written communication and time management skills.
Highly flexible personality type and willingness to take initiative.

Nice To Haves

Bachelor’s degree
Two (2) years’ experience assisting people with barriers to employment
Work or life experience with individuals with I/DD
Valid NY State Driver's License (for assignments in areas with limited public transportation)

Responsibilities

Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to policies, procedures and regulations, meeting and demonstrating OPWDD Core Competencies.
Researches, conducts outreach to and builds relationships with prospective employers to gain commitments to consider and potentially employ YAI's employment training participants.
Maintains relationships with existing employer partners through active stewardship to support continued opportunities for employment-related activities.
Schedules and conducts daily prospecting, cold calls and face-to-face meetings with businesses to generate new partnerships and employment opportunities for new program participants.
Meets with new program participants, determining skill-level and interests of each participant, to identify appropriate job matches and potential opportunities for each individual.
Supports people with I/DD to realize, set and meet their employment goals, assisting them in overcoming their personal barriers and engages in respectful communications/conversations through person-first language to help them understand their goals and ambitions and ensures person-centered plans are implemented.
Conducts a variety of assessments consistent with program and/or contract requirements including vocational assessments with shadowing or observations, situational assessments, work try-outs, community observations and mock interviews to assess job readiness, strengths and interests.
Appropriately documents all participant and employer contact, activities and outcomes in accordance with applicable policies and procedures, including in case management and/or other electronic systems and completes necessary documentation to ensure compliance and/or billing completely and accurately, within appropriate timeframes.
Serves as the liaison between employers, other businesses, employment training participants and YAI staff to secure employment and vocational assessment opportunities, determine participants’ interests and abilities, schedule employment-related activities and assess participants for and/or coordinate work placements.
Completes discovery process with unemployed participants in assigned region(s) in accordance with OPWDD requirements to inform job matching and/or development efforts through file and life plan reviews, interviews with circles of support, care managers and participants and investigation of employment interests to determine potential opportunities.
Engages unemployed participants with on-site visits, observations and shadowing or situational assessments and community observations to assess abilities and viability of desired employment opportunities/choices.
Performs all duties of Employment Training Specialist, including job coaching people we support at their initial placements and/or providing coverage, as needed.
Makes referrals to vocational development services or completes job development plans, as appropriate for unemployed participants.
Regularly coordinates with Employment Training Specialists and other YAI staff to solicit potential employers and ensure appropriate job matches are made for new participants and to facilitate handoffs of newly employed participants.
Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
May participate in site development efforts for related programs, including prevocational services, within assigned region(s).
Performs all other duties as assigned.