Business Engagement Manager (BEM) – California South - Hawaii Ecosystem

Genentech • San Diego, CA

1d • Onsite

About The Position

The Business Engagement Manager (BEM) at Genentech serves as a critical liaison between the company and financial decision-makers within the healthcare ecosystem. This role involves representing the Genentech product portfolio and engaging with various customers, including large provider institutions, as well as internal stakeholders such as senior leadership and squads. The BEM utilizes expertise in account and contract management to guide and influence customers, develop and administer provider contracts, and identify potential partnership opportunities. They collaborate closely with the Director, Healthcare Market (HD) to ensure contract terms are appropriate and compliant. A deep understanding of the healthcare environment is essential for navigating the complexities of the ecosystem and balancing internal product and customer priorities. The BEM is responsible for current and potential future contracted products within their designated ecosystem.

Requirements

• Business, analytics or finance degree, Bachelor’s degree level at minimum
• 8 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry (e.g., payers, health systems)
• Advanced understanding of the contracting environment, encompassing the competitive landscape, economic/market factors, and legal/regulatory implications within the ecosystem.
• Effective project management and administration of multiple complex contracts involving various stakeholders (internal and external), while demonstrating strong collaboration, stakeholder management, and communication skills.
• Proven inspiring, influencing, and leadership abilities applicable to both customer and internal audiences, including senior leadership, coupled with a solid understanding of external laws, codes, and company policies in the healthcare industry.

Nice To Haves

• MBA or other related graduate-level degree is preferred
• Proven track record of analytical ability, operational excellence, and detail orientation
• Ability to work in an ambiguous environment undergoing a transformation, while maintaining a focus on operational excellence and detail orientation
• Account management experience with complex IDNs, large health systems, etc.

Responsibilities

• Utilize advanced understanding of the contracting landscape and specific needs of provider healthcare systems and their financial decision-makers (FDMs) to identify and implement innovative win-win opportunities that support improved patient outcomes, lower costs, and improved quality of care.
• Take accountability for provider contract administration within the ecosystem, including informing FDMs about contract eligibility and handling contract paperwork for provider onboarding.
• Drive provider contract pull-through and communication within the ecosystem, ensuring that providers are informed about tier status, directional performance, and implications such as discounts and rebates.
• Educate stakeholders about payer formulary status.
• Play a critical account management role by independently engaging, influencing, and partnering with senior financial decision-makers and other FDMs within ecosystem practices and health systems to advance business interests and ensure a positive customer experience and perspective of Genentech as a partner and innovator.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees