Business Development Specialist

OWL Services•Des Moines, IA

About The Position

This role is with Seneca Companies, a legacy company of OWL Services. Who We Are With over five decades of proven experience, Seneca Companies began with a vision to deliver real value to customers in the petroleum industry through supplying quality equipment, innovative service and dependable construction of fueling sites. This vision has continued by expanding capabilities and evolving into a unique, multi-faceted service provider. Today, the Seneca team is proud to offer "The Complete Solution" with our distinct divisions. This diversity enables us to serve the needs of an array of industries located throughout the Midwest, Southern and Mountain regions. With teams devoted to helping our employees learn and grow, our people enjoy a company culture focused on growth, long-term success and teamwork. We pride ourselves on being the best in the industry, and that all starts with developing our employees into the best they can be. Seneca has locations spread throughout the country, and we are always looking for good people to support our rapidly growing business. We employ a range of people from service technicians, environmental scientists, construction professionals and office employees. Job Description: Prospect and develop new markets and service existing accounts in assigned territory. Maintain a high level of sales and quality customer excellence. Find and cultivate new leads/sales through outbound cold calling and other forms of communication for an assigned line of business. Support marketing efforts by following up on marketing activities and further developing marketing leads and building the marketing database within the CRM system.

Requirements

Requires Associates degree in Business Administration, Marketing or a related field or equivalent experience.
2+ years experience in a lead generation or inside sales role.
Ability to connect the “pain” of the potential client during a lower level discussion to a higher level need.
Excellent verbal and written communication skills are required.
Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under intermittent supervision.
Primary job functions periodically require exercising independent judgment.

Nice To Haves

Knowledge of parts and equipment unique to the underground storage tank and related petroleum industry is a plus.
Previous experience with a CRM system is a strong plus for lead tracking/logging.

Responsibilities

Perform outbound marketing and sales outreach through phone and email to engage customers and prospects, generate leads for the assigned line of business, and drive additional sales for the eCommerce store and parts counter.
Conduct market research to generate valid marketing lists and key targets for future marketing activities. Help implement new tools and processes to effectively manage and maximize the lead generation/inside sales efforts.
Utilize CRM to log qualified leads to either personally follow-up on (distribution) or pass to relevant outside salesperson to follow-up on.
Assisting customer service team with phone calls during times of need–employees on vacation, busy periods, etc.
Organize support materials to maximize efficiency and speed of taking care of the customer.
Other duties as assigned.