Business Development Representative, SymPro

Aquila Software Group • Miramar, FL

20h • Remote

About The Position

SymPro, an Aquila company and part of Constellation Software, provides treasury management software supporting investment, debt, and cash management for public sector organizations across North America. The Business Development Representative will help expand SymPro’s presence in this market by connecting with finance and treasury decision-makers at government agencies and public institutions, introducing SymPro’s solutions, and creating opportunities for the sales team. This is a full-time remote role based in the United States or Canada, reporting to the Sales and Marketing Manager.

The role focuses on targeted outbound prospecting, research, personalized outreach, and relationship-building with prospective customers. The representative will also identify opportunities to introduce additional solutions to existing organizations, qualify inbound interest, follow up on marketing and event leads, and book qualified meetings and demonstrations. The position offers exposure to experienced sales professionals and the broader sales process, with potential career paths in inside sales, account management, customer success, or other commercial roles.

The representative will learn SymPro’s product suite and the public sector treasury management landscape, use market insight to improve outreach, and share prospect feedback with Sales and Marketing. They will maintain accurate CRM records and use research, AI-enabled, and other sales tools thoughtfully to support efficient, personalized outreach. SymPro and Aquila describe their culture as entrepreneurial, lean, collaborative, relationship-focused, and oriented toward growth, high performance, and developing future leaders.

Requirements

• Goal-focused, persistent, and motivated to create conversations through consistent, thoughtful outreach.
• Able to handle unanswered calls, rejection, and objections while maintaining momentum.
• Able to identify, research, and qualify potential customers using account information, online research, CRM data, and sales tools.
• Curious about organizations, buyers, competitors, and customer challenges.
• Clear spoken and written communication skills, with the ability to tailor messages to different audiences.
• Professional and credible when contacting finance and treasury stakeholders, asking questions, handling objections, and advancing conversations.
• Strong ownership and follow-through, including careful follow-up management and accurate recordkeeping.
• Interested in learning SymPro’s products, the public sector market, and treasury management workflows.
• Comfortable learning and using CRM systems, sales tools, and AI-enabled research or outreach tools, with sound judgment and attention to human, relevant, professional communication.

Nice To Haves

• Previous experience in technology, SaaS, sales development, business development, customer service, banking, financial services, the public sector, or another customer-facing environment.

Responsibilities

• Research public sector organizations and identify relevant finance, treasury, investment, accounting, and operational contacts.
• Use CRM data, online research, sales tools, and prospecting to build targeted outreach lists and prioritize accounts and contacts.
• Contact prospective customers and existing contacts through phone, email, LinkedIn, and other channels; tailor messaging and follow up to book qualified meetings and demonstrations.
• Navigate gatekeepers, handle objections, and maintain professional and relevant communication with prospects.
• Qualify inbound interest, follow up on marketing and event leads, and hand off opportunities to Sales with clear context.
• Balance outreach quality and volume to ensure meetings involve suitable contacts at relevant organizations.
• Learn SymPro’s investment, debt, and cash management solutions and the public sector treasury management landscape.
• Use market knowledge to understand customer challenges, refine messaging, and share prospect feedback with Sales and Marketing.
• Maintain accurate CRM records of activity, contacts, follow-up, and meeting outcomes.
• Use research tools, AI-enabled tools, and sales technology to improve account research, personalize outreach, and work efficiently while reviewing content and applying judgment.

Benefits

• Opportunity to learn from an experienced business development colleague and gain exposure to sales conversations and product demonstrations.
• Potential career growth into inside sales, account management, customer success, or other commercial roles across SymPro and Aquila.
• Opportunity to work with an established product and help expand SymPro’s market reach.
• Entrepreneurial culture with autonomy, collaboration, and opportunities to contribute ideas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed