Business Development Representative

Santa Cruz • Soquel, CA

13d • $19 - $20

About The Position

Ocean Honda - Santa Cruz is part of the Victory Automotive Group, a family-owned and operated company since 1997 with over 50 locations nationwide. We are committed to providing outstanding opportunities for our employees, excellent customer service, and a professional experience that meets our customers' needs.

We are seeking a motivated and customer-focused Business Development Representative to join our team. In this role, you will handle incoming calls and inquiries, provide excellent customer service, and support the sales and service departments with administrative tasks.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace .

Requirements

• High school diploma or GED required
• At least 1 year of sales or telemarketing experience preferred
• Previous experience in administrative, clerical, call center, or customer service roles
• Professional and dependable work ethic
• Basic knowledge of the automotive industry is a plus
• Strong organizational and time management skills
• Proficient with computers and internet applications, including Microsoft Office
• Experience with dealership software and Reynolds and Reynolds is advantageous
• Excellent communication and interpersonal skills
• Professional appearance and attitude

Responsibilities

• Manage incoming sales and service appointment requests via phone and internet
• Schedule, confirm, and follow up on appointments
• Coordinate with appropriate departments to address questions and issues
• Track sold vehicles and maintain hot sheets
• Confirm special order parts
• Assist with follow-up on phone and internet sales leads
• Handle paperwork and maintain records, including forms and reports
• Provide general administrative support as needed
• Perform other duties as assigned
• Additional duties may be assigned as business needs evolve.

Benefits

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment
• When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.
• Simply put, you'll experience the best that a career in the automotive industry has to offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees