Business Development Representative

Victory Toyota of Canton•Canton, MI

13d

About The Position

Victory Toyota of Canton is part of Victory Automotive Group, a family-owned business operating since 1997 with more than 40 locations across the United States. We are committed to providing excellent service and professional growth opportunities for our employees, customers, and communities. Our mission is to deliver a pleasant, informative, and professional experience every time. We are seeking a motivated Business Development Representative to join our team. In this role, you will manage incoming sales inquiries, schedule appointments, and support both the Sales and Service departments to meet customer needs. This position offers a chance to grow within a professional and supportive work environment.

Requirements

High school diploma or GED required.
Previous experience in administrative, clerical, call center, or customer service roles preferred.
Friendly and helpful attitude with strong interpersonal skills.
Professional and dependable work ethic.
Strong organizational and time management skills.
Proficiency with computers and internet applications, including Microsoft Office.

Nice To Haves

Knowledge of the automotive industry is a plus.
Experience with Reynolds and Reynolds software is advantageous.

Responsibilities

Respond to incoming sales and service appointment inquiries via phone and internet.
Schedule, confirm, and follow up on appointments while addressing customer questions.
Collaborate with Sales and Service teams to resolve customer issues and fulfill requirements.
Track sold vehicles and maintain current hot sheets.
Confirm availability of special order parts as needed.
Assist with follow-up on phone and internet sales leads.
Prepare and manage paperwork and documentation accurately.
Provide general administrative support to various departments.