Business Development Representative - East
About The Position
The Business Development Representative (BDR) qualifies prospective consignors and routes qualified leads to the appropriate sales channel for conversion into new consignment business. The role is part of The RealReal’s growing Sales team and involves daily outreach, handling inbound inquiries, and nurturing leads through follow-up by phone, text, and email. BDRs use internal tools and resources to explain the consignment process, accepted brands, pricing expectations, and next steps. This is a fully remote position for eligible locations in the eastern United States, with shifts of Tuesday–Saturday or Sunday–Thursday and a requirement to work one weekend day. The role requires a commitment to 40 hours per week.
Requirements
- High degree of professionalism and excellent phone demeanor.
- Exceptional attention to detail and organizational skills, with the ability to tailor communication to different audiences.
- Strong customer service, problem-solving, and analytical skills.
- Excellent verbal and written communication skills.
- Comfort using software such as G-Suite, email, Salesforce, and CRM tools.
- Self-motivation and drive to excel in a fast-paced environment.
- Solutions-focused mentality and a growth mindset.
- Adaptability and openness to change.
- Ability to work full-time hours, 40 hours per week.
- Ability to work one weekend day; shifts offered are Tuesday–Saturday or Sunday–Thursday.
Nice To Haves
- Familiarity with the luxury fashion marketplace.
- Lead qualification experience.
Responsibilities
- Serve as the first point of contact for prospective clients interested in consigning with The RealReal.
- Qualify marketing-generated leads through daily outreach and field inbound inquiries.
- Route qualified leads to the appropriate sales channel to close new consignment business.
- Nurture leads through ongoing follow-up by phone, text, and email.
- Use internal tools and resources to educate leads about the consignment process, accepted brands, pricing expectations, and next steps.
Benefits
- Hourly base pay plus uncapped commission.
- $800 per month commission at target.
- Monthly sales competitions with cash, prizes, or site credit.
- Employee Stock Purchase Plan.
- 401(k) with company match.
- Medical, dental, and vision insurance.
- Paid parental leave.
- Nine paid company holidays.
- 18 paid time-off days, accruing from the first day of work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
