Business Development Representative

Freshworks•Denver, CO

6d•$58,820 - $72,660•Onsite

About The Position

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us.

Requirements

1-2 years experience in business development, sales, or related role
Experience researching, cold-calling, and qualifying accounts
Ability to work in a fast-paced environment
Excellent communication and interpersonal skills
Strong-problem solving and objection handling abilities
Experience facilitating qualifying conversations with prospects
Self-motivated and target-driven with a passion for achieving results
Knowledge of CRM software

Responsibilities

Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools
Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling
Qualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC
Manage inbound leads from different sources, qualifying in and out for sales
Create qualified opportunities for the sales organization
Develop a strong relationship with Account Executives
Become the ‘expert’ on the Freshworks product and service offerings and effectively communicate the value of each to prospects
Utilize the CRM to accurately record all interactions and activities
Meet and exceed quarterly quota targets

Benefits

Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
Freshworks also offers adoption and parental leave benefits.

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