Business Development Representative - WMS

ShipBob, Inc.•Chicago, IL

10d•Hybrid

About The Position

As a member of the ShipBob Team, you will grow with an Ownership Mindset, championing continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. Are you a strategic thinker with a passion for uncovering opportunities and driving growth in the warehousing and logistics space? Join our WMS Sales team as a Business Development Representative and play a vital role in helping brands solve their warehouse operations challenges with ShipBob's proprietary Warehouse Management System. In this high-impact role, you'll be the first point of contact for prospects currently running their own warehouse operations — whether in-house or through a 3PL partner. Your mission: craft thoughtful, targeted outreach to decision-makers in warehouse ops, supply chain, and logistics, setting high-quality meetings that turn into closed deals for our WMS Account Executives.

Requirements

Minimum 1 year of demonstrated success in a sales environment required.
Experience selling over the phone and smart calling warehouse operations, supply chain, and logistics decision-makers.
A consultative mindset — you ask great questions and listen before you pitch.
A high degree of diligence, accountability, and self-direction.
Comfortable in a competitive environment, with evidence of personal ambition.
Relentless persistence in the face of daily rejection and delays.
An aptitude for research and understanding data.
Grit. This role requires someone who thrives in ambiguity and finds a way forward when the path isn't clear.

Nice To Haves

Background in WMS, OMS, 3PL, supply chain, or logistics SaaS is a strong plus — you already know the buyer and the pain points.

Responsibilities

Drive Growth: Identify, research, and qualify brands that are managing their own fulfillment operations — adding 10+ high-potential WMS prospects to your pipeline daily.
Proactive Outreach: Execute a high-volume, multi-channel outreach strategy (cold calls, emails, and social selling) including 40+ dials, 5+ quality connections, and 25+ minutes of call time per day — targeting warehouse ops leaders, supply chain directors, and 3PL operators.
Strategic Prospecting: Leverage platforms like LinkedIn, CRM tools, and industry databases to identify brands that are strong fits for ShipBob WMS — with a specific focus on beauty, health & wellness, food & beverage, and home goods verticals.
Engage Decision-Makers: Connect with key stakeholders to understand their current warehouse operations, identify pain points, and determine alignment with ShipBob's WMS solution.
Advocate & Advise: Use a consultative approach to uncover non-traditional opportunities and make thoughtful recommendations — this role requires real problem solving, not just pitch delivery.
Collaborate for Success: Schedule qualified demos for WMS Account Executives and help drive deals forward through strategic collaboration.
Own the Metrics: Meet and exceed daily activity benchmarks and contribute consistently to monthly and annual WMS revenue goals.
Stay Ahead: Keep a pulse on the WMS competitive landscape, industry trends, and evolving enterprise needs to sharpen your outreach strategy and messaging.
Additional duties and responsibilities as necessary.