Business Development Representative - Retail

Toast•Boston, MA

16h•Hybrid

About The Position

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. As a Retail Business Development Representative (BDR), you will be part of a founding team that is transforming the way Retailers operate. You will serve as the critical first step in our sales pipeline, responsible for building and qualifying the opportunities that drive our growth.

Requirements

Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role.
Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection.
Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development.
Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution.
Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers.
Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers.
Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social).
Meticulous attention to detail and ability to manage time effectively to balance 80+ daily outreach activities.

Responsibilities

Generate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers to target.
Execute high-volume outreach to a mix of prospective businesses to determine mutual fit.
Complete 80 activities daily (cold calls).
Conduct qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our Retail solution.
Schedule meetings with qualified prospects for Account Executives, ensuring a seamless handoff and a smooth sales process.
Partner with Account Executives on strategy, talk tracks, and feedback.
Leverage Salesforce (our CRM) to manage all sales activities.
Understand the competitive landscape and determine how to best position Toast in the market.