Business Development & Operations Representative

ServiceMaster Bldg. Maint. of Swan Island • Spokane Valley, WA

9d • $25 - $28 • Onsite

About The Position

We're looking for an energetic, detail-oriented, and self-motivated professional to help grow our commercial cleaning business and support the day-to-day success of our Spokane satellite office. This is a customer-facing, independent role that combines business development with local operations. You'll build relationships with business owners, property managers, facility managers, and other decision-makers while also providing support and leadership to our current cleaning staff.

Requirements

• Energetic, outgoing, and professional
• Highly detail-oriented with strong follow-through
• Self-motivated and comfortable working independently
• Strong communication and relationship-building skills
• Comfortable interacting with both customers and cleaning staff
• Organized, dependable, and able to problem-solve in the field
• Willing to be hands-on and help wherever needed to support the Spokane team
• Valid driver's license and reliable transportation

Nice To Haves

• Sales, business development, operations, or commercial cleaning experience is a plus

Responsibilities

• Develop new commercial cleaning business through in-person outreach, networking, referrals, and relationship building.
• Meet directly with business owners, property managers, facility managers, and decision-makers.
• Attend industry events, networking meetings, and community events to build relationships and generate opportunities.
• Represent our company professionally throughout the Spokane community.
• Conduct property walkthroughs, prepare proposals, and follow up with prospective customers.
• Help maintain strong relationships with existing customers and ensure their needs are being met.
• Support and work closely with our current cleaning staff, helping address day-to-day needs and ensuring service expectations are met.
• Conduct site visits and quality-control inspections.
• Help coordinate schedules, supplies, and operational needs as necessary.
• Manage your own schedule and business development activities while staying accountable for results.
• Communicate regularly with the main office and attend required team meetings.

Benefits

• Health insurance
• Paid time off
• 401(k)
• Dental insurance
• Competitive pay + performance incentives
• Independent role with ownership and responsibility
• Training and growth opportunities
• Supportive team environment
• Opportunity to help build and grow our Spokane market

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed