Business Development Manager

Fujitec America•Elk Grove, IL

16d

About The Position

Drive business development by securing modernization and new service sales while building and maintaining strong relationships with new and existing customers. This role is responsible for identifying portfolio growth opportunities, competitive displacement, and long-term customer partnerships to support profitable modernization and service execution. The position requires independent judgment and discretion in managing opportunities that directly impact branch growth and performance.

Requirements

Bachelors degree in a related field preferred
Minimum of 3 years of experience in elevator industry sales, with strong preference for modernization and business development experience
Requires a valid drivers license and a satisfactory Motor Vehicle Report.
Local Travel Expectations: 60%
Technical Professional Knowledge (Modernization & Service Solutions)
Business Development & Portfolio Growth
Relationship Management & Competitive Displacement
Cross-Functional Collaboration (Sales & Operations Alignment)
Communication
Customer Service Orientation
Initiative
Performance Motivation
Planning and Organizing
Problem Assessment & Solution Development

Responsibilities

Work in coordination with building managers, owners, and other key stakeholders in the identification and pursuit of modernization and service opportunities, building strong customer relationships and maintaining market awareness of projects and competitive activity.
Create modernization and service quoting and bidding packages by obtaining and reviewing specifications, drawings, and scope requirements, working closely with operations to ensure completeness, accuracy, and branch profitability.
Present modernization and service proposals to customers, clearly explaining scope, cost drivers, and execution considerations.
Conduct consistent and disciplined customer follow-up on all proposals to advance opportunities through the sales cycle.
Coordinate submittal packages through the approval process and manage change orders as requested.
Visit project sites as needed and collaborate with operations to ensure customer expectations, timelines, and execution standards are met.
Identify and communicate the impact of sales plans and awarded work on branch financial performance.
Maintain accurate and disciplined pipeline forecasts, including monthly and quarterly outlooks, ensuring alignment with branch forecasting, CRM reporting, and revenue planning processes.
Ensure timely and accurate documentation of opportunities, customer interactions, and forecasts in branch reporting systems.
Handle substantial modernization and service RFPs, including portfolio-driven opportunities.
Conduct portfolio analysis to identify decision-makers, contract expirations, modernization timing, and competitive displacement opportunities.
Build strong internal partnerships with account managers, service teams, and operations leadership to leverage existing customer portfolios, identify complex modernization opportunities, and apply sound judgment and discretion in opportunity selection and pursuit.
Interact closely with operations leadership to survey potential jobs and efficiently develop estimates and proposals aligned with execution capabilities.
Lead Fujitec presentations at customer, consultant, and industry meetings, including lunch-and-learns, to support business development efforts.
Identify, pursue, and secure new service and modernization opportunities through targeted business development efforts and strategic account engagement.
Actively represent Fujitec within the local market through participation in industry associations, networking functions, and relationship-building events to strengthen brand presence, deepen market intelligence, and generate long-term modernization and service opportunities.
Participation may include events held outside of normal business hours, as appropriate.
Represent Fujitec at pre-bid meetings, site walkthroughs, consultant reviews, and customer planning sessions with building owners, property managers, engineers, and other stakeholders to support opportunity development, scope alignment, and competitive positioning.
Work is highly independent and requires sound judgment, initiative, and accountability.
The role provides a wide degree of creativity and latitude in pursuing business development, modernization, and service growth opportunities.
This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties.