Business Development Manager

Meridian Credit Union • Toronto, ON

51d • Hybrid

About The Position

The Business Development Manager is responsible for productive working
relationships with selected Mortgage Brokerage firms in all of our operating
markets.

Reporting to the Director, Mobile & Broker Services, the Business Development
Manager ensures that Meridian has the Mortgage Broker connections required to
surpass our annual origination targets and acts as the primary steward and
supporter of our Underwriting team.

The incumbent will also maintain a deep awareness of all broker lender product
service offerings, rates and commission structures and advises of developing
trends in broker landscape.

Requirements

• Excellent selling, influencing, presentation and negotiation skills and ability to build and earn the confidence of all business partners (internal and external).
• Creative and innovative in maintaining sales and attracting new business.
• Strong time management, organizational, interpersonal and relationship management skills.
• Deep background in all aspects of mortgage origination/application.
• Self-motivator with the initiative to work independently.
• Team player and internally motivated to be the best.
• Strong understanding of Excel (pivot tables)
• Member Focus - Personally demonstrating that our Members are our highest priority.
• Proactive - Seize the initiative by anticipating needs and identifying opportunities to provide a higher level of service.
• Open Communication - Engaging in honest and transparent dialogue to develop mutual understanding, trust and cultivate deeper relationships.
• Business Savvy - Continuously acquiring the knowledge needed to do one’s job to the fullest, using internal or external resources and applying the knowledge productively.
• Partner Orientation - Initiates opportunities for collaboration and maintains productive relationships to achieve shared goals.
• Integrity - Doing the right thing by always acting with openness, honesty and respect.
• Talent Developer: nurtures and supports direct reports, identifies strong team members, develops digital and analytical skills in direct reports
• Creates a Supportive and Positive Team Environment: creates and contributes to a positive team environment which encourages innovation, risk taking, and learning; speeds up team learning through sharing best practices; leverages the strengths and opportunities of the broader marketing team

Nice To Haves

• Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working.  Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
• Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
• Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
• Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Responsibilities

• Be the “Go to” contact for all of our selected agents, brokers and Meridian Branch and corporate partners
• Administer on-boarding discipline and review for all new broker firms ensuring that Meridian has the audit information needed to understand who we do business with.
• Conduct education / information sessions with broker firms to ensure full understanding of our niche products & processes.
• Leverage your solid understanding of the credit granting discipline to educate and assist our selected Brokers in structuring deals to meet Meridian risk appetite.
• Ensures funding ratios are communicated on a quarterly basis to our Top Broker firms and implements remedial action steps for those firms not meeting minimum threshold.
• Conduct regular debrief meetings with the underwriting unit to ensure their feedback is incorporated into sales process and any issues addressed immediately
• Support Meridians new branch locations by partnering with Branch Managers to harness and build upon their connections in the Mortgage broker space.
• Participate in select industry functions to increase exposure and grow networking connections.
• Work has high level of travel across Ontario and at times requires extended hours including evenings and weekends.
• Other duties as may be assigned.

Benefits

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
• We provide you with the tools and technology needed to delight your candidates and clients
• You'll get to work with and learn from diverse industry leaders
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• This isn't your typical "corporate" job. We work hard and we have fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed