Business Development Manager

TRDI • San Antonio, TX

5d • Onsite

About The Position

Primary Duties & Responsibilities Market Intelligence & Opportunity Identification Conduct ongoing market research to assess commercial pricing, competitors, labor requirements, and service demand. Monitor trends in commercial facilities management, fleet services, food services, and construction support. Identify bundled and integrated service opportunities (e.g., janitorial, pressure washing, and grounds maintenance) aligned with TRDI’s capabilities. Commercial Business Development & Prospecting Identify, qualify, and pursue new private‑sector commercial opportunities consistent with TRDI’s service offerings. Build and actively manage a commercial sales pipeline across facilities services, maintenance, fleet, food services, and construction. Establish and cultivate relationships with key commercial stakeholders, including: Property managers and owners Commercial facility operators Construction firms and developers Retail, industrial, and logistics customers Commercial vendors and subcontractors Sales Lifecycle Management Lead the full commercial sales cycle from initial prospecting through contract award. Conduct site walks, service assessments, and client needs analysis. Coordinate pricing strategies, negotiations, and contract close to ensure competitive and sustainable outcomes. Proposal Development & Contract Structuring Coordinate preparation of bid submissions, proposals, and statements of work. Partner with Operations and Finance to validate: Accurate labor and staffing estimates Equipment and material readiness Pricing models that support required margins and sustainability Ensure proposals accurately reflect operational capabilities and client requirements. Contract Transition & Start‑Up Support Support smooth transitions from contract award to operational start‑up. Coordinate handoff to Operations to confirm staffing, scheduling, and service readiness requirements are met. Cross‑Functional Collaboration & Internal Alignment Partner with Operations to confirm service feasibility, staffing models, and execution schedules. Coordinate with Human Resources on workforce planning, onboarding timelines, and compliance considerations. Work closely with executive leadership to align commercial growth initiatives with company strategy. Client Relationship Management & Contract Growth Maintain strong relationships with commercial clients to support renewals, retention, and long‑term partnerships. Identify and pursue upsell and cross‑sell opportunities within existing contracts. Address client concerns and service issues in coordination with operations leadership. Reporting, Performance Tracking & Accountability Maintain accurate CRM records, opportunity tracking, and revenue forecasts. Provide regular reporting on: Sales pipeline activity Contract wins and losses Revenue projections Meet or exceed established commercial growth and revenue targets. Qualifications & Requirements Education & Experience Bachelor’s degree in business, Marketing, Construction Management, or related field, or equivalent experience. Minimum five (5) years of business development or commercial sales experience, preferably in one or more of the following: Facilities services Landscaping or grounds maintenance Janitorial services Fleet services Food services Construction or construction support Proven success in securing commercial service contracts. Skills & Capabilities Strong negotiation, communication, and presentation skills. Ability to manage multiple business development opportunities simultaneously. Proficiency with CRM systems and Microsoft Office. Experience selling labor‑intensive service contracts. Knowledge of commercial pricing models, cost structures, and margins. Experience conducting site walks and service assessments. Familiarity with subcontractor coordination and vendor partnerships. Experience supporting multi‑site commercial customers. Ability to work effectively and communicate clearly with cross‑functional teams. Ability to maintain confidentiality of sensitive information. Ability to work on a flexible schedule as business needs require. Possess and maintain a valid state‑issued driver’s license with an acceptable driving record. Ability to successfully pass a background check and pre‑employment drug screening. Compliance with TRDI’s Drug‑Free Workplace Policy. Physical & Work Environment Ability to conduct site visits, walk job locations, and attend client meetings. Office‑based with frequent travel to commercial customer sites. Position Classification, Travel & Expected Hours Exempt, full‑time, on‑site position. Work schedule may vary and include weekends. Frequent local and regional travel is required.

Requirements

• Bachelor’s degree in business, Marketing, Construction Management, or related field, or equivalent experience.
• Minimum five (5) years of business development or commercial sales experience, preferably in one or more of the following: Facilities services Landscaping or grounds maintenance Janitorial services Fleet services Food services Construction or construction support
• Proven success in securing commercial service contracts.
• Strong negotiation, communication, and presentation skills.
• Ability to manage multiple business development opportunities simultaneously.
• Proficiency with CRM systems and Microsoft Office.
• Experience selling labor‑intensive service contracts.
• Knowledge of commercial pricing models, cost structures, and margins.
• Experience conducting site walks and service assessments.
• Familiarity with subcontractor coordination and vendor partnerships.
• Experience supporting multi‑site commercial customers.
• Ability to work effectively and communicate clearly with cross‑functional teams.
• Ability to maintain confidentiality of sensitive information.
• Ability to work on a flexible schedule as business needs require.
• Possess and maintain a valid state‑issued driver’s license with an acceptable driving record.
• Ability to successfully pass a background check and pre‑employment drug screening.
• Compliance with TRDI’s Drug‑Free Workplace Policy.

Responsibilities

• Conduct ongoing market research to assess commercial pricing, competitors, labor requirements, and service demand.
• Monitor trends in commercial facilities management, fleet services, food services, and construction support.
• Identify bundled and integrated service opportunities (e.g., janitorial, pressure washing, and grounds maintenance) aligned with TRDI’s capabilities.
• Identify, qualify, and pursue new private‑sector commercial opportunities consistent with TRDI’s service offerings.
• Build and actively manage a commercial sales pipeline across facilities services, maintenance, fleet, food services, and construction.
• Establish and cultivate relationships with key commercial stakeholders, including: Property managers and owners Commercial facility operators Construction firms and developers Retail, industrial, and logistics customers Commercial vendors and subcontractors
• Lead the full commercial sales cycle from initial prospecting through contract award.
• Conduct site walks, service assessments, and client needs analysis.
• Coordinate pricing strategies, negotiations, and contract close to ensure competitive and sustainable outcomes.
• Coordinate preparation of bid submissions, proposals, and statements of work.
• Partner with Operations and Finance to validate: Accurate labor and staffing estimates Equipment and material readiness Pricing models that support required margins and sustainability Ensure proposals accurately reflect operational capabilities and client requirements.
• Support smooth transitions from contract award to operational start‑up.
• Coordinate handoff to Operations to confirm staffing, scheduling, and service readiness requirements are met.
• Partner with Operations to confirm service feasibility, staffing models, and execution schedules.
• Coordinate with Human Resources on workforce planning, onboarding timelines, and compliance considerations.
• Work closely with executive leadership to align commercial growth initiatives with company strategy.
• Maintain strong relationships with commercial clients to support renewals, retention, and long‑term partnerships.
• Identify and pursue upsell and cross‑sell opportunities within existing contracts.
• Address client concerns and service issues in coordination with operations leadership.
• Maintain accurate CRM records, opportunity tracking, and revenue forecasts.
• Provide regular reporting on: Sales pipeline activity Contract wins and losses Revenue projections
• Meet or exceed established commercial growth and revenue targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level