Business Development Manager

Rohlig USA•Chicago, IL

5d•Onsite

About The Position

Röhlig USA delivers customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success. We are seeking an experienced and highly motivated freight forwarding sales professional with a proven track record of driving revenue growth to join our growing team.

Requirements

High school graduate – some college preferred
Knowledge of related computer applications and reporting tools
Familiar with all freight forwarding procedures, regulations & departments
2-5 years of industry related experience required
Demonstrated Customer Services skills
Proven Sales and Business selling ability & success
Self-motivated and results driven
Outstanding people and communication skills
Excellent problem-solving ability
Excellent Time Management skills

Responsibilities

Develop NEW and prospective customers while maintaining existing accounts.
Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.
Assist with sales campaigns and events in conjunction with local and overseas partners.
Co-ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
Plan and manage personal business portfolio/territory according to agreed market strategy.
Joint sales visits with other sales professionals.
Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
Offer sales support for future sales offices in remote locations.
Quoting freight costs to new customers.
Response and follow up sales inquiries and leads using appropriate methods.
Client Management of allocated customers by using established tools to achieve and exceed targets.
Weekly follow-up with new clients after first shipments.
Deployment of information about all contracts with customers and suppliers to all parties.
Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
Ensure customer requests are completed in a timely manner and at the highest possible service level.
Adhere to client service level agreements.
Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Monitor competitor activity and industry trends.
Attend industry related functions when required as a key representative of Rohlig USA.
Update and maintain all relevant information about customers and sales activities on CRM.
Provide weekly reporting of sales activities.
Attend meetings with sales team members.
Attending training to develop relevant knowledge, techniques and skills if applicable.