BUSINESS DEVELOPMENT MANAGER (INTERNATIONAL)

REDCOM Laboratories, Inc.•Victor, NY
•$105,500 - $121,000•Hybrid

About The Position

REDCOM is hiring an experienced military and sales professional to identify, capture, and expand international business opportunities involving U.S. and allied government agencies, prime contractors, and foreign defense and civilian ministries. The role focuses on navigating ITAR/EAR, FMS, FMF, and direct commercial sales, while building strategic partnerships across Europe, the Indo-Pacific, the Middle East, and Latin America. It is a hybrid position based around REDCOM’s headquarters in Victor, New York, and involves customer-driven travel and occasional off-hours calls across time zones. The Business Development Manager develops strategic relationships and channels for REDCOM solutions, researches and qualifies business opportunities, and advances prospects through technical exchanges, demonstrations, evaluations, and integration efforts. The role also assesses potential partnerships and business models, shares industry intelligence internally, supports sales and marketing strategy, and maintains accurate opportunity records. There are no direct reports; the position works with program management, business development, sales, purchasing, and management.

Requirements

  • At least 5 years of significant, in-depth understanding of the U.S. military gained through prior service or relevant related experience.
  • At least 3 years of direct experience in the telecommunications or unified communications industry.
  • Advanced abilities with spreadsheet and presentation applications.
  • Strong business acumen and organizational awareness.
  • Ability to develop and deliver presentations that clearly explain highly technical concepts to varied audiences.
  • Exceptional oral, written, and interpersonal communication skills, including the ability to foster positive working relationships with employees, customers, vendors, and partners.
  • Ability to conduct self-directed research to identify industry trends and opportunities at different scales.
  • Ability to produce business model documents and spreadsheets to evaluate potential business opportunities.
  • Ability to travel without restriction within the United States and internationally.
  • Ability to perform the physical duties described, including standing, reaching, speaking, hearing, visual acuity, and operating an approved motor vehicle; occasional trade-show setup and teardown may involve manual labor.

Nice To Haves

  • Experience in Special Forces and/or service as a commissioned officer, NCO, or warrant officer.
  • Bachelor of Science in a technical field or Bachelor of Arts in a business-related discipline.
  • Experience working with military, government, or first-responder industries, including knowledge of their sales processes, techniques, and strategies.
  • Experience supporting and/or selling to the U.S. military and U.S. federal government.
  • Experience using the Federal Business Opportunities (FedBizOpps) and Federal Procurement Data System (FPDS) websites to research opportunities and develop contract implementation strategies.
  • Active secret clearance or ability to obtain one.

Responsibilities

  • Develop and nurture strategic relationships and cultivate channels for REDCOM solutions.
  • Research industry events, publications, and announcements to identify and engage viable business opportunities for one or more business segments.
  • Arrange and lead technical exchange meetings, product demonstrations and evaluations, and technology integration efforts to nurture opportunities.
  • Assess potential business partnerships by analyzing market strategies, deal requirements, potential business models, and internal priorities.
  • Maintain industry knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
  • Support sales efforts by assisting with marketing literature and developing potential sales strategies and techniques.
  • Communicate industry intelligence throughout the company.
  • Assist with special projects related to REDCOM’s markets as directed.
  • Maintain timely and accurate information about sales opportunity status in designated systems of record.
  • Support responses to large, one-time business opportunities when appropriate and needed.
  • Keep informed about industry news and trends, products, services, competitors, technologies, and product-line developments.
  • Complete special projects and other duties as necessary.
  • Travel as required by customer and business needs; estimated travel is 30% per quarter.
  • Lead or participate in off-hours telephone or video conference calls with customers or prospects in various time zones as required.
  • Support trade shows, including occasional manual labor to set up and tear down booths.

Benefits

  • Three weeks of paid vacation per year and a generous sick time policy.
  • Generous rollover policy.
  • Ten paid holidays per year.
  • Medical insurance.
  • Dental coverage.
  • Vision coverage.
  • 401(k) plan with match.
  • Learning and development opportunities are strongly encouraged.
  • Remote-friendly work environment.
  • On-site workout facility.
  • Tuition Assistance Program.
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