Business Development Manager | East Bay, CA

IVX Health•Walnut Creek, CA

1d•Onsite

About The Position

IVX Health is seeking a driven, relationship-focused Business Development Manager (BDM) to expand its presence nationwide by connecting healthcare providers and patients to a better infusion care experience. The BDM will serve as the face of the organization, traveling within their assigned territory to visit referring providers at their brick-and-mortar locations. The role involves educating providers on IVX Health's services, building meaningful relationships, and driving referrals for infusion therapy patients. This is a Monday through Friday, road warrior role.

Requirements

Bachelor’s Degree in Business or a related field, or equivalent years of relevant experience.
Experience working directly with physicians, nurses, and clinical staff.
Strong working knowledge of managed care plans, insurance carriers, referral and precertification processes, and documentation guidelines.
Exceptional customer service skills with a competitive, customer-focused attitude.
Outstanding organizational skills and meticulous attention to detail.
Proven ability to effectively collaborate with internal teams and external stakeholders at all levels.
Proficient in standard office software applications, including Internet browsers, Outlook, and Microsoft Office Suite.

Nice To Haves

Interest or experience in the pharmaceutical and/or healthcare industry is highly desirable.
Knowledge or experience in home health, hospice, DME, or imaging sales is a plus.

Responsibilities

Build and nurture trust-based relationships with healthcare providers, ensuring they view IVX Health as a valued partner in patient care.
Focus on relationship-building rather than transactional selling, educating providers about IVX Health’s benefits and how we can support their patients’ infusion therapy needs over the long term.
Increase patient referrals by fostering deep connections with providers, identifying new referral sources, and attending local networking events.
Engage with specialists such as rheumatology, gastroenterology, and neurology, positioning yourself as a trusted advisor.
Plan and execute local events, such as grab-and-go luncheons and office drop-ins, to strengthen provider relationships and enhance brand awareness.
Work closely with the marketing team to share local events and patient engagement stories, and maintain active social media visibility to support relationship development.
Act as a key resource to ensure a seamless onboarding experience for referring practices and their patients.
Build collaborative relationships with pharmaceutical reps and other stakeholders to support a consistent and trusted referral pipeline.
Utilize CRM tools as a strategic resource to plan, organize, and strategize sales efforts, ensuring accurate and timely records are maintained in reporting platforms.

Benefits

Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options – Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
Supplemental Protection – Accident, critical illness, and hospital indemnity plans.
Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan – With a competitive company match.
Disability Coverage – Voluntary short-term and long-term disability plans.
Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance – Financial protection for you and your loved ones.
Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
Education Assistance – Tuition reimbursement and certification support.
Continuing Education – Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off.
Employee Referral Bonus – Earn rewards for helping us find top talent.
Commissions/bonus (for full-time regular employees).
Other company-provided benefits.